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Cargill

Customer Service Representative

Dana, INPosted 15 days ago

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Why you should apply for a job to Cargill:

4.1/5 in overall job satisfaction
4.5/5 in supportive management
71% say women are treated fairly and equally to men
71% would recommend this company to other women
79% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life's essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our Ag & Trading enterprise, where we connect producers and users of grains and oilseeds around the globe through origination, trading, processing, and distribution. We also offer a range of farmer services and risk management solutions.

JOB PURPOSE AND IMPACT

The Customer Service Representative will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

KEY ACCOUNTABILITIES

Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
Participate in executing customer service strategies.
Inform customers about order status, invoices and other standard information needed to complete the sale.
Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.
Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.
Other duties as assigned.

#LI-AM11 #LI-Onsite

QUALIFICATIONS

MINIMUM

High school diploma, secondary education level or equivalent
Minimum of four years of related work experience

PREFERRED

MS Office experience
Five9 experience
Salesforce experience

APPLICANT INFORMATION

This position is posted both internally and externally
Position is based in Dana, Indiana
Relocation assistance is NOT provided for this role
The business will not sponsor applicants for work visas for this position

Equal Opportunity Employer, including Disability/Vet.
To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

About Cargill

Cargill provides food, ingredients, agricultural solutions and industrial products to nourish the world in a safe, responsible and sustainable way.

Size: 10,000+ employees
Industry: Natural Resources: Agriculture and Food Processing

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