2,642 jobs for "Manager, Business Development Support"

TikTok Shop - Customer Experience & Product Program Manager

At TikTok - San Jose

Posted on Sep 25

View job Apply on company site

Senior Engineering Manager, Energy Storage Products

At Cummins - Wuhan

Posted on Sep 9

View job Apply on company site

Project Manager

At TikTok - London

Posted on Aug 22

View job Apply on company site

Manager, Strategic Talent Initiatives

At TD Bank - Mount Laurel · Charlotte

Posted on Aug 19

View job Apply on company site

Privacy Program Manager, Privacy Management Office

At Apple

Posted on Aug 5

View job Apply on company site

Senior Operations Manager

At Bank of America - Gurugram · Mumbai

Posted on Jul 27

View job Apply on company site

TikTok Shop - Automation, Process Optimization & Operational Efficiency Manager, Fulfillment Center

At TikTok - Fontana

Posted on Jun 23

View job Apply on company site

Senior Content Safety Policy Operations Manager - TikTok Safety Product

At TikTok - San Jose

Posted on Jun 8

View job Apply on company site

Global Agency Product Marketing Manager, TikTok Ads (San Jose)

At TikTok - San Jose

Posted on Apr 2

View job Apply on company site

Branch Manager - Anchorage

At Sonepar USA - Anchorage

Posted on Oct 16

View job Apply on company site

Sales Manager - Federal Health & Sciences

At Esri - Vienna

Posted on Sep 23

View job Apply on company site

Director, Marketing Manager - Digital Assets

At DTCC - Jersey City · Boston

Posted on Aug 21

View job Apply on company site

Assistant Manager

At Merrill - Hyderabad

Posted on Nov 6

View job Apply on company site

Senior Operations Manager

At Merrill - Mumbai

Posted on Nov 5

View job Apply on company site

Senior Operations Manager

At Bank of America - Mumbai

Posted on Nov 5

View job Apply on company site

Manager

At Merrill - Gurugram

Posted on Nov 4

View job Apply on company site

Assistant Manager

At Bank of America - Hyderabad

Posted on Nov 4

View job Apply on company site

Creator Partnership Manager - TikTok Local Services

At TikTok - New York

Posted on Nov 4

View job Apply on company site

Assistant Manager

At Merrill - Mumbai

Posted on Nov 3

View job Apply on company site

Assistant Manager

At Merrill - Gandhinagar

Posted on Nov 3

View job Apply on company site

TikTok

TikTok Shop - Customer Experience & Product Program Manager

San JoseOperations$108,000 – $151,200Posted Sep 25, 2026

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Global E-Commerce's Governance and Experience team builds the policies, products, and operating mechanisms that keep TikTok Shop safe and trustworthy for buyers, sellers, and creators.

In this role, you will identify opportunities to improve the post-purchase customer experience by analyzing customer feedback, business needs, and performance data, and translate insights into product and process improvements. Partner cross-functionally with Product, Engineering, Design, and Operations teams to drive implementation and measure impact.

Responsibilities:
- Support the development and optimization of after-sales service experiences by gathering customer feedback, business needs, and performance data.
- Identify pain points across the customer journey and assist in proposing improvements to service policies, processes, and product solutions.
- Translate business and service needs into clear product requirements and user stories, and partner with engineering, design, and operations teams to support execution and delivery.
- Track key service and product performance metrics, monitor feature impact, and contribute to continuous improvements through data analysis and testing.

Qualifications

Minimum Qualification(s)
- Bachelor's degree.
- Good analytical skills, with the ability to use data to identify issues, support problem-solving, and inform decisions.
- Strong logical thinking and structured problem-solving skills, with the ability to break down business challenges into actionable steps.
- Ability to translate business and service needs into product requirements and support implementation from concept to launch.
- Strong cross-functional communication and collaboration skills, with the ability to work effectively with multiple stakeholders.
- In this role, you will be collaborating extensively with partner teams based in China and across APAC such as product, business operations among others. This collaboration is necessary to support the strategy alignment and drive improvement to the customer strategy operations. Fluency in Mandarin and English is required for this role, including an ability to communicate business terminology with ease.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $108000 - $151200 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Bachelor's degree.
- Good analytical skills, with the ability to use data to identify issues, support problem-solving, and inform decisions.
- Strong logical thinking and structured problem-solving skills, with the ability to break down business challenges into actionable steps.
- Ability to translate business and service needs into product requirements and support implementation from concept to launch.
- Strong cross-functional communication and collaboration skills, with the ability to work effectively with multiple stakeholders.
- In this role, you will be collaborating extensively with partner teams based in China and across APAC such as product, business operations among others. This collaboration is necessary to support the strategy alignment and drive improvement to the customer strategy operations. Fluency in Mandarin and English is required for this role, including an ability to communicate business terminology with ease.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile