Manager, Product Management - Recoveries Modernization Account Data Lead
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
About the Team US Card Recoveries manages financial and customer outcomes for charged-off accounts, helping recover outstanding debt while guiding customers back toward sustainable credit health. Recoveries is leading the charge as the first Line of Business at Capital One to migrate to the "Modern Core"-our next-generation data infrastructure. By moving away from legacy systems of record to a modernized, event-driven data ecosystem, this team unlocks enterprise platform capabilities that accelerate new product launches, lift recovery rates, and redefine customer recovery journeys.
About the Role As the Product Manager, you will drive the critical path of the Recoveries Modernization program and architect the future state of our data platforms. You will bridge complex data engineering with business strategy, guiding downstream clients through migration, sunsetting legacy systems, and shaping the post-modernization product roadmap.
Key Responsibilities:- Lead Modern Core Migrations: Drive the onboarding of downstream client applications to destination-state streaming data assets (via GraphQL, DPI, and event-driven architecture), managing testing, root-cause analysis (RCA), and production cutovers for both read and write traffic.
- Decommission Legacy Infrastructure: Formulate and execute the strategy to safely decommission legacy customer, account, and transaction domains as systems transition to the Modern Core.
- Define Destination-State Capabilities: Establish target-state API contracts, design the future Recoveries Data Product, and partner with core platforms to deliver data capabilities that optimize business and customer outcomes.
- Drive Discovery & Strategy: Refine post-MVP backlog intent, conduct discovery, and build compelling business cases for the next wave of foundational capabilities.
- Embed Robust Controls: Collaborate with Tech, Operations, Business Analysis, and Risk partners to design and implement automated, preventative data controls across the ecosystem.
What You Bring:- Experience leading technical, data-intensive product initiatives (e.g., system migrations, API definitions, event-driven platforms).
- Strong domain fluency-or the ability to quickly master-account lifecycle, charge-off flows, and customer data management.
- Proven track record of cross-functional client management, migration execution, and backlog prioritization.
Capital One Product FrameworkIn this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product Management:
- Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
- Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
- Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
- Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
- Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
This role is designated as a hybrid position. You are expected to adhere to Capital One's hybrid policy regarding required on-site presence at your designated office location.
Basic Qualifications:- Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
- A Bachelor's or Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field), Business or Marketing
OR- Bachelor's degree in any field and at least 3 years of Product Management experience
Preferred Qualifications:- Experience translating business strategy and analysis into consumer facing digital products
At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer)
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $164,800 - $188,100 for Manager, Product Management
New York, NY: $179,700 - $205,100 for Manager, Product Management
Richmond, VA: $149,800 - $171,000 for Manager, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
