Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and SummaryDirector, Solutions Growth & Enablement
Overview
The Director, Solutions Growth & Enablement plays a critical role in accelerating the growth of Mastercard's Consumer Acquisition & Engagement business across Asia Pacific.
Leading a Kuala Lumpur-based team, the role is responsible for driving commercialization, sales enablement, strategic partnerships, and market development activities that help regional and divisional teams grow pipeline, win new business, and deepen client relationships.
The role serves as a key bridge between Product, Sales, Marketing Services, and market teams, ensuring Mastercard's capabilities are translated into compelling client solutions, commercial opportunities, and measurable business outcomes.
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The Role
Growth Strategy & Commercialization
• Drive commercialization and growth initiatives for Consumer Acquisition & Engagement solutions across Asia Pacific.
• Identify revenue opportunities, emerging client needs, and market trends that can be translated into scalable growth strategies.
• Develop value propositions, solution narratives, and sales plays that help position Mastercard's capabilities in a differentiated and commercially compelling manner.
• Partner closely with product and market teams to bring new capabilities to market and accelerate client adoption.
Strategic Partnerships
• Lead strategic partnerships across Mastercard including Marketing & Communications, Core Product, Optimization, and other Core teams.
• Identify opportunities to integrate CA&E capabilities into broader Mastercard conversations and develop joint go-to-market initiatives that expand reach and revenue potential.
• Facilitate cross-functional collaboration to unlock multi-product opportunities and deliver more holistic solutions for clients.
Sales Enablement & Opportunity Development
• Equip Sales, Client Services, and Account Management teams with the tools, content, training, and support needed to drive growth.
• Develop sales materials, client presentations, case studies, proof points, and commercial narratives that simplify complex capabilities and demonstrate business value.
• Support high-priority client pursuits through solution shaping, business case development, pitch support, pricing discussions, and executive storytelling.
• Partner with market teams to identify and convert cross-sell and upsell opportunities across the CA&E portfolio.
Market Growth Leadership
• Act as the primary commercialization and growth partner for West Southeast Asia, South Asia, and Australasia.
• Support divisional teams in pipeline development, strategic account planning, and client engagement activities.
• Identify growth opportunities across industries and markets and help teams activate solutions that address client acquisition, engagement, loyalty, and growth objectives.
• Provide hands-on support for strategic opportunities, helping accelerate deal progression and improve conversion outcomes
External Engagement & Thought Leadership
• Partner with Services B2B Marketing and regional stakeholders to develop thought leadership, client engagement programs, and market-facing initiatives that elevate Mastercard's profile in customer acquisition, engagement, and loyalty.
• Represent CA&E at industry forums, client events, and internal leadership engagements as a subject matter expert and growth advocate.
All About You
You are a strategic and commercially driven leader with expertise in marketing, loyalty, and platforms commercialization. You combine strategic clarity with hands-on collaboration and have a proven ability to turn complex products into actionable market opportunities.
• Experience in commercialization, business development, marketing, consulting, or sales enablement across multiple markets.
• Skilled at translating capabilities into compelling client opportunities, value propositions, and growth strategies.
• Strong stakeholder manager who builds relationships across Product, Sales, Marketing, and Delivery teams to drive results.
• Analytical, collaborative, and action-oriented, with a track record of helping teams win and grow business.
• Passionate about enabling markets, supporting strategic opportunities, and accelerating growth across Asia Pacific.
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
