Creative Associate Project Manager

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Creative Associate Project Manager

Overview:

The Services team is a key differentiator for Mastercard, providing cutting-edge services that help customers grow. Marketing Services develops and executes marketing programs that support client objectives, while the Advisors Creative Desk (ACD) creates engaging, on-brand creative solutions for Mastercard and its partners.

As a Creative Project Coordinator, you will support the successful delivery of creative projects by coordinating timelines, resources, communications, and project administration activities. You will work closely with Project Managers, Creative Leads, and cross-functional teams to ensure projects remain organized, on track, and aligned with client expectations. This role is ideal for someone who is highly organized, detail-oriented, eager to learn, and comfortable working in a fast-paced environment.

Role:
Support the day-to-day coordination of creative projects from brief to delivery.
Maintain project plans, trackers, timelines, and documentation.
Assist with scheduling meetings, preparing status updates, and following up on actions.
Coordinate with creative, strategy, and production teams to ensure tasks progress according to plan.
Help monitor project schedules, resource allocation, and deliverable deadlines.
Support budget tracking, project forecasting, and reporting activities.
Escalate risks, delays, or dependencies to Project Managers when identified.
Maintain accurate records within project management and workflow tools.
Help ensure compliance with ACD processes, templates, and governance standards.
Contribute to continuous improvement initiatives by identifying opportunities to streamline project workflows.

All About You:
3-7 years of experience in project coordination, account coordination, marketing, creative services, or related roles.
Strong organizational skills with excellent attention to detail.
Ability to manage multiple tasks and priorities simultaneously.
Strong communication and stakeholder management skills.
Comfortable working with cross-functional teams in a fast-paced environment.
Proactive, collaborative, and eager to learn.
Experience with project management tools (e.g., Monday.com, Asana, Jira, Salesforce, or similar) is an advantage.
Strong written and verbal communication skills in English.
Bachelor's degree or equivalent experience preferred.
Willingness to support multiple projects and adapt to changing priorities.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.