Organizational Program Manager, Apple Services Engineering

Apple Services Engineering builds the products and services Apple's customers love - and

helps the rest of Apple do the same. Our teams power Apple Music, Podcasts, TV+, App Store,

iCloud, Commerce, Search & Recommendations, and much more.

Description

We're looking for a senior Organizational Program Manager to drive efficiency, build scalable

processes, and partner with engineering leadership across a large engineering organization.

You'll own complex programs end-to-end, bring data-driven insight to leadership decisions, and

develop repeatable solutions that scale. You'll advise senior leaders on organizational strategy,

influence cross-functional stakeholders, and drive the programs shaping the culture of the

organization you support.

Below is a list of responsibilities including Business Operations & Planning, Cross-functional Leadership & Influence, and People, Culture & Communications.","responsibilities":"Own the rhythm of business for senior engineering leadership - designing, facilitating, and continuously improving staff meetings, leadership syncs, and working groups with a focus on outcomes and follow-through

Track and drive action items from leadership forums; surface blockers, escalate risks, and close commitments with accountability

Lead end-to-end planning of quarterly business reviews, planning cycles, and offsites - owning narrative structure and ensuring each session drives meaningful decisions

Establish a structured intake process for leadership priorities, triaging requests and keeping the org focused on highest-impact work

Identify inefficiencies and design scalable, repeatable solutions; document and socialize frameworks for broad org adoption

Lead headcount planning, fiscal budget management, space planning, and growth planning end-to-end - serving as the primary coordination point between engineering leadership, finance, and admin

Translate headcount, engagement, and operational data into actionable insights for senior leaders

Navigate complex, ambiguous organizational challenges with sound independent judgment

Build trusted partnerships across Engineering, Finance, People, Learning & Development, and Communications to align priorities and drive coordinated execution

Influence without authority - align teams with competing priorities and drive consensus on complex, multi-party decisions

Serve as a thought partner to senior leaders - anticipating needs, preparing them for key conversations, and providing candid, well-reasoned perspectives

Identify cultural gaps and org health signals through qualitative and quantitative sensing; translate findings into concrete programs spanning career development, engagement, manager effectiveness, and inclusion

Own employee engagement programs end-to-end - setting measurable goals, tracking outcomes, and iterating based on data

Own audience-tailored communication plans - town halls, leadership updates, team blogs, and internal documentation

Partner with senior leaders on communications strategy; translate complex engineering and organizational topics into compelling content for audiences from ICs to executives

Preferred Qualifications

Experience embedded in platform and infrastructure engineering organizations

Track record of influencing cross-functional stakeholders and driving alignment without direct authority

History of designing scalable processes and frameworks - not just executing existing ones

Experience mentoring or developing junior program managers or coordinators

A true team player and trusted partner - someone who shows up for the broader org, collaborates generously, and always keeps the bigger picture in mind

Exceptional interpersonal skills; ability to build trust and work effectively across functions, levels, and global locations

Strong organizational skills with the ability to manage multiple high-priority work streams simultaneously

Excellent written and verbal communication; able to distill complex, ambiguous information into clear narratives for diverse audiences

Experience planning large-scale events - offsites, town halls, leadership summits -including logistics and content

Adaptable and composed through change; able to re-prioritize fluidly

Comfortable handling sensitive and confidential information with integrity and discretion

Proficiency with Keynote, Pages, Numbers, and Apple tools preferred

Minimum Qualifications

7-10 years as a Chief of Staff, Senior Program Manager, Senior Operations Manager, or equivalent - with demonstrated end-to-end program ownership and strong autonomy

Experience working directly with and influencing senior leaders in a software engineering organization

Proven ability to drive programs with measurable outcomes - encompassing design, implementation, and iteration, not just execution support

Strong understanding of the software development lifecycle and how engineering teams are structured and operate

Demonstrated ability to analyze organizational data and translate it into clear leadership recommendations

Bachelor's degree or equivalent, relevant work experience

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $140,700 and $268,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.