IT Department Manager - Infrastructure & Platform Services

Overview

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

At the center of it all, our dedicated IT teams innovate, design and develop the technology that is redefining how customers rent, buy and share vehicles from our family of brands. Here, you will be part of a diverse and talented team that creates and delivers powerful technology solutions for our customers and employees across the world with the resources and support to develop in a variety of career paths.

As an Enterprise Mobility team member, we offer an excellent package with market-competitive pay, comprehensive healthcare packages, 401k matching & profit sharing, schedule flexibility, work from home opportunities, paid time off, and organizational growth potential.

This position is eligible for a hybrid work schedule, which includes the ability to work from home, while also requiring to be in person as needed at our Lakeside and/or Clayton Corporate HQ campus locations in St. Louis, Missouri.

We are committed to a fair and transparent hiring process. Candidates should expect identity verification, video interviews, technical validation of skills, and verification of employment, education, and work authorization. Falsification of information, proxy interviewing, or misrepresentation of experience or location will result in disqualification.

Responsibilities

The Department Manager - Platform Engineering is a highly collaborative position and is responsible for unifying multiple infrastructure disciplines under a single platform strategy to drive modernization, standardization, automation, and reliability of compute platforms that support critical business applications and services.

This person will provide leadership across our core infrastructure and platform engineering teams, including VMWare/x64, IBM Power/AIX, Linux, Openshift, Middleware, and Windows engineering. Reporting to the IT Director, this role serves as a key member of the leadership team and is expected to foster collaboration and diversity of thought to influence technology direction, drive strategic initiatives, and build strong partnerships across stakeholders. The role also requires passion for people-oriented activities, including career planning/support, training, interviewing, hiring, rewarding, and performance and salary reviews.

The ideal candidate will be innately curious, forward-thinking, and passionate about talent development, continuous operational improvement, and strategic collaboration.

Key Responsibilities:

• Develops and empowers leaders to achieve operational excellence while fostering a culture of accountability, collaboration, customer focus, and continuous improvement
• Creates and executes platform roadmaps that align technology investments with business objectives
• Provides strategic direction across multiple teams and/or functional areas through leaders responsible for managing resources, staffing, and operational execution.
• Builds strong relationships across business and technology teams while coaching and developing leaders to effectively engage stakeholders and foster collaboration at all levels of the organization
• Develops and presents recommendations supported by clear business rationale, compelling storytelling, and thoughtful consideration of organizational priorities and impacts.
• Partners with architecture, security, application, and cloud teams to ensure cohesive technology solutions
• Drives continuous improvement in service availability, system performance, incident response, and problem management capabilities to enhance operational excellence
• Establishes, monitors, and communicates key performance indicators to measure outcomes, drive accountability, and inform decision-making
• Champions a culture of continuous improvement and adaptability by leading and supporting organizational change initiatives
• Develops and manages budgets, forecasts, and expense plans for areas of responsibility, ensuring alignment with organizational objectives and financial targets
• Cultivates strategic vendor relationships, negotiates agreements, and partners with vendor leadership to maximize business value and service performance
• Collaborates proactively with Legal, Contracting, and Supply Chain Management teams to ensure effective vendor governance, risk management, and contract execution

If you're a collaborative leader who is passionate about developing other leaders, influencing technology strategy, and driving meaningful business impact, this is an exciting opportunity to help shape the future of Infrastructure and Platform Services!

Equal Opportunity Employer/Disability/Veterans

Qualifications

Required:

• Must be presently authorized to work in the U.S. without a requirement for work authorization sponsorship by our company for this position now or in the future
• Must reside in St. Louis, Missouri, or immediate surrounding area
• 8+ years of related IT experience
• 5+ years of people leadership experience, including leading managers and effectively driving performance through other leaders
• Demonstrated experience leading large-scale infrastructure environments with accountability for platform availability, reliability, operational excellence, and technology modernization
• Exceptional communication skills with a proven ability to engage, influence, and align diverse audiences, including team members, business partners, and senior leaders
• Proven success in driving automation and cost optimization initiatives, while maintaining service quality and operational resilience
• Commitment to protecting our customers, our employees, and our brands by incorporating security and compliance in all decisions, while continuously identifying opportunities for improving security and implementing strategies to improve our security posture

Preferred:

• Bachelor's degree in Computer Science, Computer Information Systems, Management Information Systems, or related field preferred