469 jobs for "Lead Customer Service Engineer"

Service Reliability Engineer, Edge Services

At Apple

Posted on Oct 17

View job Apply on company site

Lead, Software Engineer

At Mastercard - Blanchardstown

Posted on Oct 14

View job Apply on company site

Workday Integration Engineer 4 (Finance)

At Capital One - McLean · San Francisco

Posted on Nov 1

View job Apply on company site

Full Stack Engineer - 4 (Java, JavaScript, TypeScript, AWS)

At Capital One - McLean

Posted on Nov 1

View job Apply on company site

Lead, Software Engineer

At Mastercard - Tallaght

Posted on Oct 14

View job Apply on company site

Facility Engineer, Electrical

At Apple

Posted on Oct 17

View job Apply on company site

Engineering Project Manager - SAP Operations and Service Management

At Apple

Posted on Oct 17

View job Apply on company site

Lead, Software Engineer

At Mastercard - Maynooth

Posted on Oct 14

View job Apply on company site

Full-stack Engineer 4

At Capital One - New York

Posted on Nov 1

View job Apply on company site

TikTok Shop - Customer Experience Strategy & Product Lead

At TikTok - Seattle

Posted on Sep 25

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Lead Software Engineer, Data & DevSecOps

At Leidos - Arlington

Posted on Sep 22

View job Apply on company site

TikTok Shop - SOP Program Manager, Logistics Service Excellence

At TikTok - Seattle

Posted on Sep 22

View job Apply on company site

Solution Manager

At Leidos - Charleston Afb

Posted on Sep 10

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Logistics Operations Lead - TikTok Commerce

At TikTok - Seoul

Posted on Aug 4

View job Apply on company site

Lead Network Engineer

At Leidos - Pearl Harbor

Posted on Sep 5

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Project Applications Engineer II - IT Cooling Systems

At Mitsubishi Electric Power Products - Freedom

Posted on Aug 19

View job Apply on company site

Professional Services Consulting, Staff Consultant

At Ansys - USA Off-

Posted on Oct 9

View job Apply on company site

Leidos

Solution Manager

Charleston Afb, SC$107,900 – $195,050Posted Sep 10, 2026

Apply on company site View full job

Why you should apply for a job to Leidos:

Ranked as one of the Best Technology Companies in 2024
4.1/5 in overall job satisfaction
4.3/5 in supportive management
70% say women are treated fairly and equally to men
85% would recommend this company to other women
85% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Description

More About the Role:
The Service Management, Integration, and Transport (SMIT) is the largest IT services program for the Navy. Under SMIT the Leidos team will deliver the core backbone of the Naval Enterprise Network (NEN), including cybersecurity services, network operations, service desk, and data transport. In order to continually modernize these networks, the Navy and Marine Corps will award project Task Orders onto the SMIT contract.

What You'll Get to Do:
-The Solution Manager will lead solution management activities across multiple Product Teams and Agile Release Trains, defining and maintaining the solution vision, roadmap, capability backlog, and delivery priorities. This role serves as the primary interface among business stakeholders, customer representatives, program leadership, architecture teams, engineering teams, subcontractors, and vendors to ensure coordinated execution across infrastructure, application, and cybersecurity domains.
-The Solution Manager is responsible for leading the planning, execution, delivery, and operational transition of complex enterprise network services and infrastructure solutions. This role manages projects from initiation through final operational stage, ensuring alignment with customer requirements, mission priorities, business objectives, and enterprise technical roadmaps.
-Key responsibilities include translating customer and stakeholder requirements into actionable operational plans, user stories, backlogs, schedules, and delivery commitments. The Solution Manager will support Program Increment planning, solution demos, product status reporting, and executive communications while ensuring user stories meet quality standards such as INVEST criteria. The role is accountable for scope, schedule, budget, risks, opportunities, change management, and performance metrics across assigned task order work.
-This position requires strong leadership in resource planning, dependency management, customer engagement, subcontractor coordination, and cross-functional team execution. The Solution Manager will monitor project economics, staffing needs, operational budgets, risks, and delivery progress; facilitate status reviews; support proposals, bids, estimates, contracts, and schedules; and recommend alternatives when project performance, cost, or schedule issues arise.
-The Solution Manager is also responsible for ensuring adherence to contractual and legally binding requirements, maintaining alignment with internal and customer-facing solution management practices, and establishing clear paths for ongoing operations, vendor maintenance agreements, decommissioning plans, or follow-on contract efforts. This role requires the ability to build enduring customer relationships, communicate effectively with internal and external stakeholders, and coach teams to meet established objectives while resolving technical, operational, and delivery challenges.

You'll Bring These Qualifications:
-Requires B.S. Degree and 8-12 years of prior relevant experience or Masters with 6-10 years of prior relevant experience (in Information Technology, Computer Science, Engineering, or a related field, or equivalent experience in lieu of education). May possess a Doctorate in technical domain.
-8+ years of experience in IT infrastructure, network services, enterprise IT delivery, or related technology services.
-Must be a US Citizen and possess an active Secret Security Clearance.
-Demonstrated experience planning, provisioning, and delivering information technology services for large organizations.
-Experience supporting mission-critical, DoD, federal, or government IT programs.

These Qualifications Would be Nice to Have:
-Master's degree in engineering, computer science, business management, or other related field.
-Experience working in Agile or SAFe environments, including Agile leadership, facilitation, planning, and delivery coordination.
-Experience with Azure DevOps.
-SAFe certification, such as SAFe Agilist, SAFe Product Manager/Product Owner, or SAFe Program Consultant.
-Experience managing large-scale contract transitions and associated transition of services.
-Ability to travel to customer site as needed.

NGEN

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo - because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 - and moving faster than anyone else dares.

Original Posting:

September 9, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

Pay Range $107,900.00 - $195,050.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at www.leidos.com/careers/pay-benefits.

Securing Your Data

Beware of fake employment opportunities using Leidos' name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system - never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at LeidosCareersFraud@leidos.com.

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

About Leidos

https://www.leidos.com/

Size: 10,000+ employees
Industry: Technology: B2B Tech Services

View company profile