3,027 jobs for "Manager, Customer Service I"

TikTok Commerce Account Manager - Consumables

At TikTok - Sao Paulo

Posted on Nov 27

View job Apply on company site

Commerce - Account Manager (Fashion/ Beauty/ Home&Living/ Electronics)

At TikTok - Sao Paulo

Posted on Oct 1

View job Apply on company site

TikTok Commerce - Fashion Category Account Manager

At TikTok - Mexico City

Posted on Sep 24

View job Apply on company site

Customer Experience Program Manager, Fulfilment, EMEA

At TikTok - London

Posted on Jul 22

View job Apply on company site

Lighting Project Manager - NY

At Sonepar USA - New York

Posted on Oct 16

View job Apply on company site

TikTok Shop - Customer Experience & Product Program Manager

At TikTok - Seattle

Posted on Sep 25

View job Apply on company site

TikTok Shop - Customer Experience & Product Program Manager

At TikTok - San Jose

Posted on Sep 25

View job Apply on company site

Equipment Manager

At CRH - San Antonio

Posted on Nov 3

View job Apply on company site

Equipment Manager

At CRH - Cedar Park

Posted on Nov 3

View job Apply on company site

TikTok Shop - After-sales & Arbitration Automation Program Manager

At TikTok

Posted on Jul 8

View job Apply on company site

Branch Manager - Flemington, NJ

At Sonepar USA - Flemington

Posted on Sep 8

View job Apply on company site

Small Business Banker I (Philadelphia, PA)

At TD Bank - Philadelphia

Posted on Nov 5

View job Apply on company site

Client Concierge

At Chewy - Redmond

Posted on Nov 3

View job Apply on company site

Client Concierge

At Chewy - McKinney

Posted on Oct 29

View job Apply on company site

Client Experience Associate

At PNC Financial Services Group - Philadelphia

Posted on Oct 17

View job Apply on company site

Client Experience Associate

At PNC Financial Services Group - South Orange

Posted on Oct 15

View job Apply on company site

Associate - Disability Case Management

At Alight Solutions - Gurgaon

Posted on Oct 2

View job Apply on company site

Key Account Manager

At Cargill - Ataşehir

Posted on Nov 6

View job Apply on company site

Department Manager - Nike Clinton

At Nike - Clinton

Posted on Nov 6

View job Apply on company site

Department Manager - Nike Simpsonville

At Nike - Simpsonville

Posted on Nov 6

View job Apply on company site

TikTok

TikTok Commerce Account Manager - Consumables

Sao Paulo, BrazilOperationsPosted Nov 27, 2024

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the team
The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better commerce experience to our users. We are looking for passionate and talented people to join our operations team, together we can build an commerce ecosystem that is innovative, secure and intuitive for our users.

Responsibilities:
1. Acquire and manage Brazilian top business partners to kick off business for consumables category.
2. Build and maintain relationships with partners, negotiate and secure best deals based on campaign;
3. Help business partners gradually expand exposure by leveraging creators' capabilities or building their own;
4. Discover new collaborative opportunities fit into partners' short-term and long-term development plans;
5. Maintain service quality provided by partners - low cancelation and return rate, reviews, and other components to increase conversion rate and customer satisfaction;
6. Utilize data proficiently to understand pain points, formulate business requirements, identify opportunities and prioritize solutions.

Qualifications

Minimum Qualifications:
1. Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills;
2. Customer service orientation and experience working in a client facing capacity;
3. 3+ years relevant working experience;
4. Fluent in English and Portuguese, good communication and collaboration skills working cross functionally in a global working environment.

Preferred Qualifications:
1. Experienced in relatable in-category management, at a large partners, or agency side or other company with specialism in consumables category is preferred.
2. Strong sense of social content (livestream and short-video is a preference) , practical experience in the social commerce, content marketing, influencers, and creativity in the categories is a plus;
3. Collaborative and open to changes and challenges and learn;
4. Ability to thrive in ambiguity and adapt quickly to change.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
1. Strong interpersonal skills, excellent communication and negotiation skills, logical thinking, and analytical skills;
2. Customer service orientation and experience working in a client facing capacity;
3. 3+ years relevant working experience;
4. Fluent in English and Portuguese, good communication and collaboration skills working cross functionally in a global working environment.

Preferred Qualifications:
1. Experienced in relatable in-category management, at a large partners, or agency side or other company with specialism in consumables category is preferred.
2. Strong sense of social content (livestream and short-video is a preference) , practical experience in the social commerce, content marketing, influencers, and creativity in the categories is a plus;
3. Collaborative and open to changes and challenges and learn;
4. Ability to thrive in ambiguity and adapt quickly to change.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile