658 jobs for "Manager, Customer Support Technology"

Airport Services Product Manager, Cardholder Services

At Mastercard - Bogotá

Posted on Oct 7

View job Apply on company site

Manager Software Engineering

At Mastercard - O'Fallon

Posted on Oct 7

View job Apply on company site

Senior Manager, Data Science - Global Payment Network

At Capital One - Riverwoods · Chicago

Posted on Oct 7

View job Apply on company site

Manager, Solutions Growth & Enablement

At Mastercard

Posted on Oct 6

View job Apply on company site

Manager, Specialist Sales, Hungary & Slovenia

At Mastercard - Budapest

Posted on Oct 6

View job Apply on company site

Enterprise Account Manager

At Adyen - Amsterdam

Posted on Oct 6

View job Apply on company site

Sr. Manager, Cyber Security - Information Security Office Consultant

At Capital One - Plano

Posted on Oct 4

View job Apply on company site

Engineering Project Manager - SAP Operations and Service Management

At Apple

Posted on Oct 3

View job Apply on company site

Engineering Project Manager - SAP Operations and Service Management

At Apple

Posted on Oct 2

View job Apply on company site

Manager, Office of Transformation Experience Design

At Mastercard - Arlington

Posted on Oct 2

View job Apply on company site

Manager, Office of Transformation Experience Design

At Mastercard - Harrison

Posted on Oct 2

View job Apply on company site

Manager, Office of Transformation Experience Design

At Mastercard - New York

Posted on Oct 2

View job Apply on company site

Manager, Office of Transformation Experience Design

At Mastercard - O'Fallon

Posted on Oct 2

View job Apply on company site

Account Manager

At Adyen

Posted on Oct 2

View job Apply on company site

Regional Supplier Manager (12 months contract)

At Apple

Posted on Oct 1

View job Apply on company site

Manager/Senior Manager, Commercial Legal - Retail and Online Stores

At Apple

Posted on Sep 29

View job Apply on company site

Senior Program Manager

At Leidos - Arlington

Posted on Sep 29

View job Apply on company site

Internal Audit Senior Manager

At Equinix - Remote / Flexible

Posted on Sep 28

View job Apply on company site

Internal Audit Senior Manager

At Equinix - Remote / Flexible

Posted on Sep 28

View job Apply on company site

Internal Audit Senior Manager

At Equinix - Remote / Flexible

Posted on Sep 28

View job Apply on company site

Apple

Manager/Senior Manager, Commercial Legal - Retail and Online Stores

ChinaPosted Sep 29, 2026

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Apple's Commercial Legal Group is seeking a Manager/Senior Manager, Retail & Online, to lead a team of attorneys supporting Apple's APAC direct channel business, including Apple's physical brick-and-mortar Apple Retail Stores, Apple's Online Stores, Retail Customer Care Centers, and its community of 88,000+ retail field team members.

Description
In this role, you will work closely with senior legal and business leaders and colleagues across Apple to help Apple Retail achieve its business objectives. You will be a trusted partner to senior leaders by distilling complex, cross-functional inputs into streamlined narratives, priorities, and actionable guidance. You will constantly be shifting gears, day-to-day, as a trusted advisor across a variety of legal and business issues, and serve as a critical liaison to other Apple lines of business and legal teams as an expert in the inner workings of Apple's Retail organization. You will manage a team of attorneys that oversee the legal issues relating to Apple's APAC retail businesses. Your role will require you to think strategically about Apple's go-to-market strategies and advise on a diverse range of legal, operational, and PR issues around consumer protection, sales practices, marketing, data privacy, consumer safety, accessibility, and more. You will be expected to proactively advocate for, influence, and implement strategies, partner cross-functionally across legal and Apple-wide teams, and manage outside counsel. ","responsibilities":"• Lead the APAC legal team supporting Apple's direct retail business, including business teams supporting platform partnership, operations, commercial programs, technology development, insights & analytics, services integration, marketing, merchandising, Genius Bar service and support, field/store support, retail security, internal communications, learning and development, and related expansion efforts.
• Develop and execute go-to-market initiatives globally for future products, sales and demo platforms, and internally-developed hardware and software products and solutions utilized by Retail's employees and customers.
• Manage regulatory and PR risk via collaboration with cross-functional Apple-wide partners, including, Government Affairs, PR, Regulatory, Global Security, Marketing, Operations, and LGS (litigation, HR, product, IP, services, marketing, and privacy teams).
• Exercises sound judgment in escalating issues, anticipating leadership needs, simplifying complexity, and framing information to drive clarity and alignment.
• Mentor and develop team members spanning junior to senior levels.

Preferred Qualifications
3+ years in a leadership role managing other attorneys and/or other legal professionals
Juris Doctor or equivalent degree
Experience leading cross-border legal initiatives
Significant product counseling experience
Significant experience in complex legal issues in key APAC countries including China, Japan and Southeast Asia
Experience leading complex commercial partnership negotiations
Strategic thinker with the ability to effectively balance risk management and business initiatives in high-stakes, fast-paced environments
Excellent written and verbal communication skills with the ability to advise and build relationships with leaders, teammates, and cross-functional colleagues
Insightful analytical skills and strategic business sense with the ability to resolve complex issues in thoughtful, collaborative, and effective ways.
Strong organizational skills with the ability to coordinate and manage a high volume of complex projects in a fast-paced dynamic environment
Experience managing regulatory inquiries/investigations
Significant experience deftly handling sensitive matters and interpersonal conflict, escalation, and resolution.
Comfort managing outside counsel to ensure efficient use of funds
Exemplary judgment and integrity

Minimum Qualifications
Attorney with 15+ years of professional in-house or international law firm (or combined) legal experience with a high level of expertise in high-tech industry and/or premier retail industry.
Bachelor of Laws (LLB), or equivalent degree
Admission to a country with well-established common law or civil law system

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile