471 jobs for "Lead Customer Service Engineer"

Software Engineer - Stack (AWS, Java, JavaScript, TypeScript)

At Capital One - McLean

Posted on Nov 4

View job Apply on company site

Lead, Software Engineer

At Mastercard - Howth

Posted on Oct 14

View job Apply on company site

Service Reliability Engineer, Edge Services

At Apple

Posted on Oct 17

View job Apply on company site

Workday Integration Engineer 4 (Finance)

At Capital One - McLean · San Francisco

Posted on Nov 1

View job Apply on company site

Lead, Software Engineer

At Mastercard - Blanchardstown

Posted on Oct 14

View job Apply on company site

Lead, Software Engineer

At Mastercard - Tallaght

Posted on Oct 14

View job Apply on company site

Full Stack Engineer - 4 (Java, JavaScript, TypeScript, AWS)

At Capital One - McLean

Posted on Nov 1

View job Apply on company site

Facility Engineer, Electrical

At Apple

Posted on Oct 17

View job Apply on company site

Engineering Project Manager - SAP Operations and Service Management

At Apple

Posted on Oct 17

View job Apply on company site

Team Lead - Technical Support

At Adyen - Chicago

Posted on Oct 3

View job Apply on company site

Lead Software Engineer, Data & DevSecOps

At Leidos - Arlington

Posted on Sep 22

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix - Remote / Flexible

Posted on Oct 8

View job Apply on company site

TikTok Shop - SOP Program Manager, Logistics Service Excellence

At TikTok - Seattle

Posted on Sep 22

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Solution Manager

At Leidos - Charleston Afb

Posted on Sep 10

View job Apply on company site

Logistics Operations Lead - TikTok Commerce

At TikTok - Seoul

Posted on Aug 4

View job Apply on company site

Product Manager Lead, Entertainment and Travel Ads (Mandarin Speaker)

At TikTok - San Jose

Posted on Jun 24

View job Apply on company site

Director, Product Software Architecture and Eng

At Equinix - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Lead Network Engineer

At Leidos - Pearl Harbor

Posted on Sep 5

View job Apply on company site

IT Onsite Support Engineer

At Aristocrat - Sofia

Posted on Oct 9

View job Apply on company site

TikTok

Product Manager Lead, Entertainment and Travel Ads (Mandarin Speaker)

San Jose$228,000 – $462,000Posted Jun 24, 2026

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the Team
TikTok is shaping the future of advertising and e-commerce on one of the world's leading platforms. The TikTok Content and Service Ads team, within the TikTok Monetization Product organization, is seeking a Product Leader to define and drive the vision, strategy, and execution of innovative advertising products serving web advertisers and travel and entertainment clients.
Our mission is to establish TikTok as the premier advertising platform for these verticals by delivering scalable, data-driven product solutions that accelerate advertiser growth, maximize performance, and create long-term business value.

Responsibilities
- Define and lead the long-term product vision, strategy, and roadmap for Web Ads and Open-Loop E-Commerce advertising solutions across travel, entertainment, and web advertiser segments.
- Own business outcomes, including revenue growth, advertiser satisfaction, retention, and overall platform adoption, while ensuring sustainable and scalable product development.
- Build, mentor, and inspire high-performing product management teams, fostering a culture of innovation, customer obsession, operational excellence, and accountability.
- Partner with executive leadership and cross-functional stakeholders to align product investments with company objectives and market opportunities.
- Drive the development of highly scalable machine learning-powered advertising products that improve advertiser performance and maximize return on ad spend (ROAS).
- Lead cross-functional teams across engineering, data science, design, operations, sales, and marketing to deliver end-to-end product solutions from concept through launch and continuous optimization.
- Establish frameworks for identifying market opportunities, customer pain points, and emerging industry trends, translating insights into impactful product strategies.
- Champion advertiser-centric innovation by developing advanced targeting, optimization, attribution, measurement, and product-matching capabilities.
- Ensure products adhere to evolving privacy regulations and industry standards while promoting responsible and effective use of advertising signals.
- Foster strong partnerships across Targeting, Attribution, Optimization, Insights, and other platform teams to unlock new capabilities and improve advertising performance globally.
- Serve as a thought leader and advocate for the travel, entertainment, and web advertising ecosystem, influencing product direction across the broader monetization organization.

Qualifications

Minimum Qualifications
- Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or a related technical field.
- 5+ years of product management experience, including significant experience leading advertising technology products and teams.
- Demonstrated success defining product vision, strategy, and execution for large-scale advertising, monetization, or machine learning-driven products.
- Deep expertise in the digital advertising ecosystem, preferably including ad delivery, targeting, attribution, optimization, and measurement systems.
- Strong understanding of the travel, entertainment, and/or web advertising industries and their evolving business needs.
- Experience leading global cross-functional initiatives involving engineering, data science, sales, operations, and business teams.
- Fluency in both English and Mandarin required: the role involves frequent communication with global teams, clients and stakeholders in English - speaking regions as well as Chinese- speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese- speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross- cultural collaboration and market expansion.

Preferred Qualifications
- MBA, Master's degree, or other advanced degree in a relevant field.
- Experience leading product organizations in a fast-growing technology company or startup environment.
- Strong understanding of web advertiser needs, performance marketing, and e-commerce advertising solutions.
- Experience scaling international advertising products across multiple markets and regions.
- Demonstrated ability to drive organizational alignment and influence company-wide product strategy.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $228000 - $462000 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or a related technical field.
- 5+ years of product management experience, including significant experience leading advertising technology products and teams.
- Demonstrated success defining product vision, strategy, and execution for large-scale advertising, monetization, or machine learning-driven products.
- Deep expertise in the digital advertising ecosystem, preferably including ad delivery, targeting, attribution, optimization, and measurement systems.
- Strong understanding of the travel, entertainment, and/or web advertising industries and their evolving business needs.
- Experience leading global cross-functional initiatives involving engineering, data science, sales, operations, and business teams.
- Fluency in both English and Mandarin required: the role involves frequent communication with global teams, clients and stakeholders in English - speaking regions as well as Chinese- speaking markets. Proficiency in Mandarin is essential to effectively engage with Chinese- speaking partners, understand cultural nuances, and navigate business transactions in key markets, ensuring smooth cross- cultural collaboration and market expansion.

Preferred Qualifications
- MBA, Master's degree, or other advanced degree in a relevant field.
- Experience leading product organizations in a fast-growing technology company or startup environment.
- Strong understanding of web advertiser needs, performance marketing, and e-commerce advertising solutions.
- Experience scaling international advertising products across multiple markets and regions.
- Demonstrated ability to drive organizational alignment and influence company-wide product strategy.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile