1,566 jobs for "Store Lead"

Management Trainee

At Enterprise Mobility - Spokane

Posted on Sep 22

View job Apply on company site

Management Trainee

At Enterprise Mobility - Lakewood

Posted on Sep 22

View job Apply on company site

Management Trainee

At Enterprise Mobility - Poulsbo

Posted on Sep 22

View job Apply on company site

Management Trainee

At Enterprise Mobility - Everett

Posted on Sep 22

View job Apply on company site

Part-time Retail Associate (16h/Week) - Nike JPO (Johor Premium Outlet)

At Nike - Johor

Posted on Sep 21

View job Apply on company site

Retail Assistant (Athlete) - PT FLEX HRS - NIKE MUIDEN

At Nike - Muiden

Posted on Sep 17

View job Apply on company site

AI Engineer, Ontologies & Knowledge Graphs

At Cadence Design Systems - Livonia

Posted on Sep 16

View job Apply on company site

Retail Assistant (Athlete) - PT 8 HRS - NIKE DISA

At Nike - Copenhagen

Posted on Sep 16

View job Apply on company site

Stockroom Retail Assistant (Athlete) - PT 32 HRS - NIKE ROOSENDAAL

At Nike - Roosendaal

Posted on Sep 14

View job Apply on company site

Full-time Retail Associate

At Nike

Posted on Sep 7

View job Apply on company site

Verkäufer (Athlete) (w/m/d) - 10/20H Wochenendhilfe (Freitag & Samstag)

At Nike

Posted on Sep 5

View job Apply on company site

Data Engineer - Senior 7 (Data Modeler)

At Cummins - Pune

Posted on Sep 2

View job Apply on company site

Fulfillment Technician

At Chewy - Louisville

Posted on Aug 26

View job Apply on company site

Verkäufer (w/m/d) - Schülerjob ab 18 Jahren | 10 /15h Wochenendhilfe (Freitag & Samstag)

At Nike - Soltau

Posted on Aug 25

View job Apply on company site

Pharmacy Technician - Mail Order

At Chewy - Pittston

Posted on Aug 19

View job Apply on company site

Genius

At Apple - Huntersville

Posted on Aug 15

View job Apply on company site

Visual Merchandising Retail Associate - NIKE (Murthal)

At Nike - Murthal

Posted on Aug 11

View job Apply on company site

Fulltime Athlete | Retail Associate - Nike, Birkenhead Point

At Nike - Drummoyne

Posted on Aug 10

View job Apply on company site

People Ops Planner

At Apple - Putrajaya

Posted on Aug 8

View job Apply on company site

Genius

At Apple - Putrajaya

Posted on Aug 8

View job Apply on company site

Apple

Genius

Huntersville, NCPosted Aug 15, 2026

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Genius, you combine extensive functional troubleshooting skills with an ability to inspire excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products and services. A Genius makes sure customers are educated about repair options and Apple offerings, and performs repairs on all Apple products serviced in the store.

A Genius excels in repairing relationships with customers and demonstrates the high standard of service and support in our retail stores. You enhance team knowledge by modeling exceptional service and educating and mentoring team members.

Description

Have extensive knowledge and stay up to date on all Apple products, services, and Genius Bar repair processes and procedures to support efficient and high-quality repairs.

Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.

Troubleshoot, diagnose, repair, and resolve service concerns for Apple hardware and software.

Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.

Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.

Use extensive knowledge of hardware and software components to identify where technical concerns may originate from and educate others on the team.

Serve as a Mentor, resource, and positive role model for Genius Bar team members.

Support leadership in providing timely resolution to customer escalations.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Preferred Qualifications

You can:

Demonstrate technical expertise of Apple products and services, including repairing devices.

Analyze problems and follow troubleshooting steps to identify the root cause of a technical issue.

Navigate customer service issues with care and strong interpersonal skills.

Apply an action-oriented mindset and sense of motivation to do what's best for the customer and Apple, often anticipating and adjusting for problems and roadblocks.

Work in a fast-paced environment, often under tight deadlines and pressure, while supporting multiple customers or hardware repairs at the same time.

Communicate effectively and tailor your communication style to different audiences.

Collaborate and motivate across the store and and among key partners to achieve individual and overall team goals.

Support and educate the broader team by sharing knowledge, experiences, and insights.

Frequently handle, lift, and move merchandise safely.

Minimum Qualifications

You should:

Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Have experience in retail or sales, or related work experience.

Possess the visual inspection and fine motor skills to safely perform hardware repairs.

Have experience troubleshooting hardware and software issues in a customer service environment.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile