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TikTok

Chief Information Security Officer (CISO), Mexico - Global Payment

Mexico City, MexicoPosted Sep 15, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

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Responsibilities

About the Team
Security / Technology sits within Global Payment Tech. We build a world-class technology risk and information security team, systems, and controls to proactively mitigate cyber and technology risks and enable business growth through sound control implementation and license acquisitions. We are technology risk managers who implement an effective, end-to-end security framework. We are also smart business enablers, supporting growth with resilient platforms and a sound security strategy.

We are looking for an experienced and pragmatic technology risk and information security leader to serve as Chief Information Security Officer (CISO) for our Mexican entity in the process of licensing as Institución de Fondos de Pago Electrónico (IFPE).

Responsibilities
Regulatory & Governance Responsibilities
- Serve as the designated CISO / Oficial de Seguridad de la Información for the IFPE, appointed by the Board, holding personal accountability for cybersecurity and technology risk oversight.
- Coordinate the IFPE's Information Security / Technology Risk Committee (or equivalent governance body), responsible for approving security policies, reviewing risk events, and endorsing reports to the authorities.
- Serve as the primary point of contact for the CNBV and Banxico (joint supervisors of IFPEs) and external auditors on information security and technology risk matters.
- Lead and coordinate responses to CNBV and Banxico inspection visits (visitas de inspección), supervisory reviews, mandatory independent security audits, internal audits, and assurance activities, ensuring timely and effective remediation of findings.
- Provide regular and ad-hoc technology risk and cybersecurity reporting to the Board, the Committee, and Senior Management, including escalation of material issues.
Technology Risk & Cybersecurity Framework Implementation
- Develop, implement, and continuously enhance the IFPE's technology risk management strategy, policies, and control framework, aligned with industry best practices (NIST CSF/800-53, ISO 27001/27002, COBIT) and CNBV/Banxico regulatory requirements.
- Conduct and maintain the IFPE's enterprise-wide cyber and technology risk assessment, covering infrastructure, applications, data, and third-party/vendor risk, with specific focus on electronic-funds flows and platform-enabled activity.
- Oversee the design, engineering, and operationalization of preventive and detective controls across key domains: IAM/PAM, data security (classification, encryption/key management, secrets management, DLP), vulnerability/patch management, security logging and monitoring, configuration hardening, and incident-to-controls feedback loops.
- Identify and escalate emerging and upstream technology risk through the firm's risk management framework tools (risk event management, reporting, action-plan tracking), providing expert counsel to stakeholders on their security obligations.
- Lead root-cause analysis, corrective-action design, validation, and sustainable closure for audit and regulatory findings, ensuring recurrence prevention.
- Define and run KRIs/KPIs (control coverage, compliance health, exceptions, exposure windows, remediation performance), delivering clear, decision-oriented insight to senior leadership.
Advisory & Stakeholder Engagement
- Work with Security, Tech, Platform-Data Compliance, and Compliance teams during the launch of new products and services to build "Security by Design," ensuring CNBV/Banxico expectations are embedded from the outset.
- Provide authoritative technology risk and cybersecurity advice to Senior Management, product, operations, compliance, and legal teams on IFPE regulatory requirements.
- Establish and maintain strong relationships with internal and external stakeholders - cross-functional team leads, regulators, and auditors - to ensure compliance with legal, regulatory, and industry standards.
- Build strong working relationships across the business to promote security ownership, awareness, and timely issue escalation.
- Maintain a strong understanding of Mexican technology-risk legislative and regulatory developments - LRITF secondary provisions, CNBV/Banxico circulars, and payments-specific requirements- - and ensure timely implementation.

Qualifications

Minimum Qualification(s)
- Extensive, senior-level experience in technology risk management, information security, or a related field, with strong preference for experience in regulated payments entity, e-money/IFPE, or financial institution.
- Proven experience serving as a designated CISO or equivalent senior security function within a CNBV-supervised institution, with direct accountability to Mexican regulators.
- Demonstrated experience engaging with the CNBV, Banxico, and/or external auditors, including managing inspection visits, examinations, and audits.
- Strong understanding of the electronic payments ecosystem and the operating model of an IFPE - including electronic-funds products, transaction flows, and associated technology/cyber risks - with the ability to translate a product flow into concrete security obligations: regulatory reporting, audit-ready evidence, operational SLAs, third-party/vendor controls, and end-user risk exposure.
- Experience conducting enterprise-wide technology/cyber risk assessments and developing or enhancing security manuals, policies, procedures, and control frameworks under Mexican law.
- Proven ability to lead cross-functional teams, manage large programs, influence executive-level decision-making, and translate technical risk into business impact for senior executives.

Preferred Qualification(s)
- University degree (Bachelor's or equivalent) in Computer Science, Information Security, Systems/Software Engineering, Telecommunications, or a related field; Master's preferred.
- Direct experience within an authorized IFPE, bank, or prior experience within a Mexican regulatory authority.
- Familiarity with the Ley Fintech authorization process, Banxico secondary provisions, and CNBV technology/cybersecurity disposiciones.
- Proven ability to engineer and operationalize scalable controls, including automation (policy-as-code/control-as-code), standardized evidence capture, and measurable control-effectiveness improvements.
Certifications preferred (one or more): CISSP, CISM, CRISC, CISA, ISO 27001 LI/LA, cloud security certifications (AWS/Azure/GCP), ITIL, PMP/PRINCE2.
- Strong leadership, decision-making, and stakeholder-management skills, with the ability to operate independently and exercise sound judgment in a complex environment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- Extensive, senior-level experience in technology risk management, information security, or a related field, with strong preference for experience in regulated payments entity, e-money/IFPE, or financial institution.
- Proven experience serving as a designated CISO or equivalent senior security function within a CNBV-supervised institution, with direct accountability to Mexican regulators.
- Demonstrated experience engaging with the CNBV, Banxico, and/or external auditors, including managing inspection visits, examinations, and audits.
- Strong understanding of the electronic payments ecosystem and the operating model of an IFPE - including electronic-funds products, transaction flows, and associated technology/cyber risks - with the ability to translate a product flow into concrete security obligations: regulatory reporting, audit-ready evidence, operational SLAs, third-party/vendor controls, and end-user risk exposure.
- Experience conducting enterprise-wide technology/cyber risk assessments and developing or enhancing security manuals, policies, procedures, and control frameworks under Mexican law.
- Proven ability to lead cross-functional teams, manage large programs, influence executive-level decision-making, and translate technical risk into business impact for senior executives.

Preferred Qualification(s)
- University degree (Bachelor's or equivalent) in Computer Science, Information Security, Systems/Software Engineering, Telecommunications, or a related field; Master's preferred.
- Direct experience within an authorized IFPE, bank, or prior experience within a Mexican regulatory authority.
- Familiarity with the Ley Fintech authorization process, Banxico secondary provisions, and CNBV technology/cybersecurity disposiciones.
- Proven ability to engineer and operationalize scalable controls, including automation (policy-as-code/control-as-code), standardized evidence capture, and measurable control-effectiveness improvements.
Certifications preferred (one or more): CISSP, CISM, CRISC, CISA, ISO 27001 LI/LA, cloud security certifications (AWS/Azure/GCP), ITIL, PMP/PRINCE2.
- Strong leadership, decision-making, and stakeholder-management skills, with the ability to operate independently and exercise sound judgment in a complex environment.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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