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TikTok

TikTok Shop - Moderation Operations Associate, Project Intern - 2025 Start

SingaporeOperationsPosted Jun 23, 2025

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for not only our buyers, but also our sellers and creators. Global Moderation is part of the GNE organization. Our mission is to create the most trustworthy E-commerce platform with a delightful service experience. As a Moderation Operation Associate - Intern, you will support the Moderation Program Managers in day-to-day business operations and projects administration. You will maintain and optimize Standard Operating Procedures, provide liaison support between inhouse and external vendors, identify process improvement areas.

Responsibilities
- Tool and SOP Utilization: Learn and effectively use a variety of internal tools and platforms. Apply Standard Operating Procedures (SOPs) accurately to perform daily tasks and ensure operational consistency.
- Policy & Process Updates: Stay informed on the latest policy and process changes. Proactively adapt to new requirements and integrate them into day-to-day workflows.
- SOP Maintenance & Optimization: Support the upkeep, review, and enhancement of SOPs to improve efficiency and accuracy. Identify gaps or inefficiencies and propose practical improvements.
- Project Support: Assist with ad-hoc or cross-functional projects. Contribute to the execution and documentation of project deliverables where needed.

Qualifications

Minimum Qualifications
- Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey information and follow instructions.
- Technical Proficiency: Comfortable using digital tools and platforms. Proficient in Microsoft Excel and other basic productivity software. Fast and accurate typing skills.
- Attention to Detail: Highly meticulous with strong organizational skills. Able to spot errors, inconsistencies, and areas for improvement in documentation and process flows.

Successful candidates must be able to commit to a full-time/part-time internship (minimally 3 days a week) from July to end October 2025.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Communication Skills: Excellent written and verbal communication skills, with the ability to clearly convey information and follow instructions.
- Technical Proficiency: Comfortable using digital tools and platforms. Proficient in Microsoft Excel and other basic productivity software. Fast and accurate typing skills.
- Attention to Detail: Highly meticulous with strong organizational skills. Able to spot errors, inconsistencies, and areas for improvement in documentation and process flows.

Successful candidates must be able to commit to a full-time/part-time internship (minimally 3 days a week) from July to end October 2025.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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