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Spectrum

Mid Market Account Manager, Spectrum Business

Birmingham, ALPosted yesterday

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Why you should apply for a job to Spectrum:

3.5/5 in overall job satisfaction
4.2/5 in supportive management
63% say women are treated fairly and equally to men
56% would recommend this company to other women
60% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Ready to advance client relationships while driving business growth? As a Mid Market Account Manager at Spectrum, you will focus on upselling, renewing and retaining voice, data and video services for existing customers in the Mid-market and Enterprise segments. Your consultative approach and dedication to client partnerships will help boost revenue and reinforce Spectrum's reputation for trusted solutions.

How You Will Make an Impact

Upsell voice, data, cloud and video services to existing customers and secure contract renewals within assigned segments
Win back former customers by presenting compelling solutions and incentives
Achieve monthly revenue quotas through strategic account management and targeted sales activities
Initiate contact with prospective clients through telephone outreach, cold call visits, networking and participation in industry events
Develop customer-centric proposals that articulate Spectrum's value proposition
Collaborate with Account Executive and Account Consultant teams for seamless handoff and ongoing client management
Maintain comprehensive sales databases to track activity and customer information
Work closely with Sales Support and Marketing teams to drive successful account outcomes
Participate in sales meetings and training sessions to deepen your knowledge and expertise

Working Conditions

Office-based role with occasional travel to customer locations

What You Will Bring to Spectrum

Required Qualifications

Education

High school diploma or general education degree required (GED)

Experience

Working knowledge of computers, computer networking, Internet solutions and fiber-connected networks

Preferred Qualifications

Education

Bachelor's degree in a business-related field

Experience

Account management or sales experience in the telecommunications B2B industry

Skills

Practical experience using CRM systems such as SalesForce
Proficiency with Microsoft Excel, Word, PowerPoint and Outlook

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Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America's Internet Company®.

*At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox's customer service function to the U.S.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

About Spectrum

Industry: Telecommunications

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