TikTok Shop - Logistics Operations Specialist - Malaysia
Jul 20, 2026 Kuala Lumpur, Malaysia
About us
TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.
- Size: 10,000+ employees
- Industry: Technology: Consumer Internet
Why you should apply for a job to TikTok:
4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity
Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›
Responsibilities
About The Team:
Be part of the Logistics Team, the engine behind seamless and efficient deliveries at TikTok Shop. We work closely with sellers, partners, and internal teams to drive operational excellence, improve supply chain performance, and ensure a smooth end-to-end shopping experience for our users.
Responsibilities:
1. Responsible for the logistics operation of TTS Global E-Commerce Malaysia, managing logistics suppliers, ensuring logistics lead time and experience
2. Conduct research and analysis on platform's fulfillment performance, identify and locate operational problems and risks, develop and implement operational improvement plans
3. Responsible for monitoring and iterating the operational KPI of logistics suppliers, continuously optimizing SOP
4. Responsible for improving the logistics service experience of platform sellers and buyers, and cooperating with relevant departments to carry out special project optimization
Qualifications
Minimum Qualifications:
1. Bachelor's degree or higher, preferably in supply chain, logistics management, industrial engineering, or related majors preferred
2. 3+ years in logistics handled 3PL vendors for a big e-commerce company (SEA or China)
Preferred Qualifications:
1. Experience to work at the corporate side of a major courier company doing ops, quality, or network planning
2. Excellent communication skills with the ability to secure alignment
3. Goal-oriented and results driven, with strong execution and fast learning ability
About The Team:
Be part of the Logistics Team, the engine behind seamless and efficient deliveries at TikTok Shop. We work closely with sellers, partners, and internal teams to drive operational excellence, improve supply chain performance, and ensure a smooth end-to-end shopping experience for our users.
Responsibilities:
1. Responsible for the logistics operation of TTS Global E-Commerce Malaysia, managing logistics suppliers, ensuring logistics lead time and experience
2. Conduct research and analysis on platform's fulfillment performance, identify and locate operational problems and risks, develop and implement operational improvement plans
3. Responsible for monitoring and iterating the operational KPI of logistics suppliers, continuously optimizing SOP
4. Responsible for improving the logistics service experience of platform sellers and buyers, and cooperating with relevant departments to carry out special project optimization
Minimum Qualifications:
1. Bachelor's degree or higher, preferably in supply chain, logistics management, industrial engineering, or related majors preferred
2. 3+ years in logistics handled 3PL vendors for a big e-commerce company (SEA or China)
Preferred Qualifications:
1. Experience to work at the corporate side of a major courier company doing ops, quality, or network planning
2. Excellent communication skills with the ability to secure alignment
3. Goal-oriented and results driven, with strong execution and fast learning ability
About The Team:
Be part of the Logistics Team, the engine behind seamless and efficient deliveries at TikTok Shop. We work closely with sellers, partners, and internal teams to drive operational excellence, improve supply chain performance, and ensure a smooth end-to-end shopping experience for our users.
Responsibilities:
1. Responsible for the logistics operation of TTS Global E-Commerce Malaysia, managing logistics suppliers, ensuring logistics lead time and experience
2. Conduct research and analysis on platform's fulfillment performance, identify and locate operational problems and risks, develop and implement operational improvement plans
3. Responsible for monitoring and iterating the operational KPI of logistics suppliers, continuously optimizing SOP
4. Responsible for improving the logistics service experience of platform sellers and buyers, and cooperating with relevant departments to carry out special project optimization
Qualifications
Minimum Qualifications:
1. Bachelor's degree or higher, preferably in supply chain, logistics management, industrial engineering, or related majors preferred
2. 3+ years in logistics handled 3PL vendors for a big e-commerce company (SEA or China)
Preferred Qualifications:
1. Experience to work at the corporate side of a major courier company doing ops, quality, or network planning
2. Excellent communication skills with the ability to secure alignment
3. Goal-oriented and results driven, with strong execution and fast learning ability
Responsibilities
ResponsibilitiesAbout The Team:
Be part of the Logistics Team, the engine behind seamless and efficient deliveries at TikTok Shop. We work closely with sellers, partners, and internal teams to drive operational excellence, improve supply chain performance, and ensure a smooth end-to-end shopping experience for our users.
Responsibilities:
1. Responsible for the logistics operation of TTS Global E-Commerce Malaysia, managing logistics suppliers, ensuring logistics lead time and experience
2. Conduct research and analysis on platform's fulfillment performance, identify and locate operational problems and risks, develop and implement operational improvement plans
3. Responsible for monitoring and iterating the operational KPI of logistics suppliers, continuously optimizing SOP
4. Responsible for improving the logistics service experience of platform sellers and buyers, and cooperating with relevant departments to carry out special project optimization
Qualifications
QualificationsMinimum Qualifications:
1. Bachelor's degree or higher, preferably in supply chain, logistics management, industrial engineering, or related majors preferred
2. 3+ years in logistics handled 3PL vendors for a big e-commerce company (SEA or China)
Preferred Qualifications:
1. Experience to work at the corporate side of a major courier company doing ops, quality, or network planning
2. Excellent communication skills with the ability to secure alignment
3. Goal-oriented and results driven, with strong execution and fast learning ability
Additional Information
- Posted: Jul 20, 2026