163 jobs for "Operations Team Leader"

User Support Team Leader, Customer Support

At TikTok - Kuala Lumpur

Posted on Nov 3

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Sr District Manager - Gas Operations

At PSEG - Summit

Posted on Nov 5

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AI Project Management Leader - AI Data Service Operations (Safety Model Operations)

At TikTok

Posted on Aug 7

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AIGT Agent Operations Leader, Model Data Operations, Platform Responsibility

At TikTok

Posted on Feb 16

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Associate Manager, Customer Service (3pm - 11pm) | PGIM Ireland

At Prudential Financial - Letterkenny

Posted on Oct 16

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Manutentore Elettrico e Sistemi Condizionamento (Data Center Critical Facilities IV)

At Equinix - Milan

Posted on Nov 6

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Converse AI Enablement Graduate Internship

At Nike - Boston

Posted on Oct 24

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Senior Project Manager

At Leidos - Arlington

Posted on Oct 29

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Program Integrator

At Leidos - Huntsville

Posted on Oct 23

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Manager, Data Center Critical Facilities

At Equinix

Posted on Nov 4

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Project Manager

At Leidos - Camp Springs

Posted on Oct 22

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Senior Data Center Critical Facilities Engineer (Electrical)

At Equinix

Posted on Nov 3

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Senior Customer Service Associate

At Prudential Financial - Thousand Oaks

Posted on Sep 25

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Specialist, Labor Pacific

At Nike - Melbourne

Posted on Sep 24

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AI Strategy & Transformation, Director - RQA

At BlackRock - New York

Posted on Sep 25

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Enterprise Transformation, Senior Lead

At Squarespace - New York City

Posted on Aug 5

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Director, Nike Direct Store Operation, GC

At Nike

Posted on Sep 24

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Vice President, ETF Change Manager

At BlackRock

Posted on Sep 19

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Monetization Strategy & Operations Manager, DACH - GBS

At TikTok - Berlin

Posted on Nov 9

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Monetization Strategy and Operations Manager, UKI & Benelux - GBS

At TikTok - London

Posted on Nov 7

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TikTok

AIGT Agent Operations Leader, Model Data Operations, Platform Responsibility

SingaporeOperationsPosted Feb 16, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the Team
The Platform Responsibility team is bringing disruptive innovation to content safety through the deep application of AI. We are building next-generation infrastructure that leverages advanced LLMs to reshape risk detection and governance. By engineering high-quality data pipelines and integrating AI into core decision-making, we drive exponential efficiency gains and precision. Working at the intersection of scalable engineering and technology, we empower global business growth while serving as the foundation of user trust.

About the Role
Under the spirit of TikTok Community Guidelines, the team leverages the capabilities of LLM and prompt engineering to deliver a large model Agent that can represent "absolute correctness", providing stable evaluation capabilities for TikTok content safety. This role will lead the team to refine strategy operations and prompt optimization to enhance the Agent's precise recall ability for risky content.

Responsibilities:
- Hierarchical Strategy Design: Design the optimal Agent strategy combination for different risk types (pattern, severity, and dynamic Knowledge Base).
- Prompt Strategy Operation: Establish a standard process for Prompt iteration. Utilize Chain-of-Thought (CoT) and Few-shot Learning techniques to transform complex business rules into an "instruction set" that LLMs can understand.
- Metric Owner: Responsible for the key metrics of online Agents, including Precision (accuracy), Recall (completeness), and Latency (speed)
- Build general model Modularization capabilities, including but not limited to violation severity capabilities, RAG (Knowledge Base retrieval).

Qualifications

Minimum Qualifications:
- Bachelor's degree or above with 5+ years of experience in content risk control, strategy operation, Search Suggestion strategy, or AI Product Operation. Deep understanding of content safety business.
- Experience leading teams or owning complex cross-functional initiatives.
- Has a deep understanding of LLM principles and rich practical experience in Prompt Engineering. Demonstrated experience in significantly improving model performance by adjusting Context, Persona, and Examples.
- Has excellent Data Analysis skills, capable of quickly identifying strategic issues through data fluctuations.

Preferred Qualifications
- Self-motivated and results-driven, able to influence stakeholders in fast-paced, ambiguous environments.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's degree or above with 5+ years of experience in content risk control, strategy operation, Search Suggestion strategy, or AI Product Operation. Deep understanding of content safety business.
- Experience leading teams or owning complex cross-functional initiatives.
- Has a deep understanding of LLM principles and rich practical experience in Prompt Engineering. Demonstrated experience in significantly improving model performance by adjusting Context, Persona, and Examples.
- Has excellent Data Analysis skills, capable of quickly identifying strategic issues through data fluctuations.

Preferred Qualifications
- Self-motivated and results-driven, able to influence stakeholders in fast-paced, ambiguous environments.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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