35 jobs for "Manager, Service Cloud"

Cloud Operations Manager

At Leidos - Alexandria

Posted on Oct 29

View job Apply on company site

Cloud Engineering Manager

At Leidos - Alexandria

Posted on Oct 17

View job Apply on company site

Senior Product Manager - Apple Cloud Infrastructure

At Apple - Cupertino

Posted on Oct 16

View job Apply on company site

EPM Manager, Cloud Infrastructure Engineering Program Management, Apple Services Engineering

At Apple

Posted on Oct 11

View job Apply on company site

Senior Engineering Program Manager, Cloud Services Infrastructure, Apple Services Engineering

At Apple

Posted on Oct 11

View job Apply on company site

Senior Product Manager - Apple Cloud Infrastructure

At Apple - Cupertino

Posted on Oct 16

View job Apply on company site

Manager, Support Tooling and Infrastructure

At Adyen - Amsterdam

Posted on Oct 13

View job Apply on company site

Lead Software Engineer - Forward Deployed Engineering, ITC

At Nike

Posted on Oct 29

View job Apply on company site

Management Trainee - St. Cloud

At Enterprise Mobility - Saint Cloud

Posted on Nov 3

View job Apply on company site

Senior Full Stack Java Developer

At Fannie Mae - Reston

Posted on Nov 4

View job Apply on company site

Manager, Product Marketing, Merchant Cloud - Global Acceptance and Merchant Solutions

At Mastercard - Gurugram

Posted on Nov 5

View job Apply on company site

Technology Risk Manager Sr

At PNC Financial Services Group - Birmingham

Posted on Oct 30

View job Apply on company site

Technology Risk Manager Sr

At PNC Financial Services Group - Denver

Posted on Oct 30

View job Apply on company site

Manager, Salesforce Integration

At Adyen - Amsterdam

Posted on Oct 13

View job Apply on company site

Technology Risk Manager Sr

At PNC Financial Services Group - Dallas

Posted on Oct 30

View job Apply on company site

Senior Engineering Manager - Platform Automation, ADP Managed Services

At Apple - Cupertino

Posted on Oct 15

View job Apply on company site

Technology Risk Manager Sr

At PNC Financial Services Group - Phoenix

Posted on Oct 30

View job Apply on company site

Technology Risk Manager Sr

At PNC Financial Services Group - Strongsville

Posted on Oct 30

View job Apply on company site

Technology Risk Manager Sr

At PNC Financial Services Group - Pittsburgh

Posted on Oct 29

View job Apply on company site

Full Stack Engineer 4 (Lead / Manager IC)

At Capital One - McLean

Posted on Nov 7

View job Apply on company site

Apple

Senior Engineering Program Manager, Cloud Services Infrastructure, Apple Services Engineering

Posted 28 days ago

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

The Apple Services Engineering team is one of the most exciting examples of Apple's long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple's high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple's unique integration of hardware, software, and services, engineers and Program Managers partner to get behind a single unified vision. That vision always includes a deep commitment to strengthening Apple's privacy policy, one of Apple's core values. Although services are a bigger part of Apple's business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here.

Description
Our team is looking for a dynamic EPM to help build and run the foundation that services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple Cloud Infrastructure. You'll be partnered with a team whose mission it is to build, maintain and improve Apple's most critical cloud services. We're looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability and security while defining standards, implementing standard methodologies and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we'd love to hear from you! ABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations? We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record being a phenomenal partner within teams and across organizations in engineering, design, and leadership. You have excellent communication, organization and leadership skills as this is relevant in our complex environment. Are you ready?","responsibilities":"Drive cross-functional programs that span cloud infrastructure products within Compute, Storage, Observability, Traffic, Data Platform, Data Servies, and Developer Experience.
Partner with engineering leads to translate platform strategy into actionable roadmaps with clear milestones, owners, and success criteria.
Identify technical and organizational risks early; facilitate alignment and unblock teams through proactive problem-solving.
Establish program frameworks that bring visibility to cross-team dependencies, progress, and tradeoffs for leadership decision-making.
Drive operational rigor across the program lifecycle, from requirements gathering through launch readiness and post-launch iteration.

Preferred Qualifications
Familiarity with container orchestration (Kubernetes), workflow systems, or distributed data platforms
Experience building developer platforms or infrastructure-as-a-service products
Proven ability to drive complex, multi-team technical programs from ambiguity to delivery
Track record of influencing senior engineering leaders and building consensus across organizations with competing priorities
Strong technical acumen and the ability to engage with product and engineering on architecture decisions and tradeoffs
Self-motivated and proactive; demonstrated ability to quickly triage, prioritize, and navigate ambiguity under pressure
Excellent written and verbal communication; able to translate technical complexity into clear narratives for diverse audiences

Minimum Qualifications
12+ years in technical program management, with significant experience in infrastructure or platform development
Deep understanding of and experience in distributed systems, cloud infrastructure, and software development lifecycles
BS in Computer Science, Engineering, or related technical field or related experience

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile