5,368 jobs for "Customer Support Team Lead"

Software Engineer, Lead

At Toyota North America - Plano

Posted on Oct 27

View job Apply on company site

Strategic Planning Lead, Services

At Apple - Culver City

Posted on Oct 19

View job Apply on company site

Lead Forward Deployed Engineer (AI)

At Mastercard - Pune

Posted on Oct 8

View job Apply on company site

Lead Product Manager

At Mastercard - Gurugram

Posted on Oct 7

View job Apply on company site

Lead Substation Project Engineer

At Leidos - Newport

Posted on Aug 19

View job Apply on company site

Lead Substation Project Engineer

At Leidos - Boston

Posted on Aug 19

View job Apply on company site

Lead Substation Project Engineer

At Leidos - Framingham

Posted on Aug 19

View job Apply on company site

Lead Substation Project Engineer

At Leidos - Hartford

Posted on Aug 19

View job Apply on company site

Manager, Product GTM Lead Philippines

At Mastercard - Makati City

Posted on Apr 24

View job Apply on company site

Lead Software Engineer

At Cadence Design Systems - Noida

Posted on May 20

View job Apply on company site

Software Engineer II - Senior IVR Developer

At TD Bank - Toronto

Posted on Nov 9

View job Apply on company site

Vice President, Field CISO Financial Services, Asia Pacific

At Mastercard

Posted on Oct 21

View job Apply on company site

Senior Software Engineer, Machine Learning & AI

At Apple

Posted on Oct 19

View job Apply on company site

Director, Franchise Business Partner - IC

At Mastercard

Posted on Oct 14

View job Apply on company site

Manufacturing Engineer

At Leidos - Lynnwood

Posted on Oct 10

View job Apply on company site

Senior Software Engineer, Machine Learning & AI

At Apple

Posted on Oct 9

View job Apply on company site

Manager, Software Engineering

At Mastercard - Pune

Posted on Oct 8

View job Apply on company site

Vice President, Field CISO Commercial, Asia Pacific

At Mastercard

Posted on Oct 5

View job Apply on company site

Vice President, Field CISO Financial Services, Europe

At Mastercard - Zürich

Posted on Sep 19

View job Apply on company site

TikTok Shop - Head of Listing Quality - US

At TikTok - Seattle

Posted on Sep 17

View job Apply on company site

Apple

Strategic Planning Lead, Services

Culver City, CAMarketing$142,600 – $215,000Posted 21 days ago

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. The Services Central Marketing team at Apple is responsible for cultivating awareness and education of Apple's full suite of services and driving new customer acquisition through various paid and organic marketing channels.

Our growing team is looking for a Strategic Planning Lead supporting services. This role will collaborate closely with channel teams, marketing leads, creative strategists and analytics to build data-informed recommendations and campaigns. Excellent communication, interpersonal and presentation skills are essential, along with the ability to prioritize, adapt to change and multi-task within a dynamic environment.

Description

This role will be responsible for developing integrated media strategies within Apple Services, focusing on brand awareness campaigns with the understanding of how they connect with and support overall performance metrics and business impact. These will span channels that include Social, Digital, Custom Partnerships, Audio, CTV, OOH and others. This lead will build briefs, review media plans and consolidate information from various channels into clear presentations for stakeholders.

This role will also manage workflows between cross-functional teams, encouraging collaboration and overseeing the implementation of each strategy. This includes analyzing the performance of marketing channels and providing insights to ensure key partners understand plans, optimizations and results.

In addition to developing sophisticated marketing strategies, this lead will serve as the strategic thought leader for business stakeholders and provide direction on how to reach their desired audience via marketing channels, how to allocate budgets effectively for their objectives, and provide insight on branding and messaging within creative. The ideal candidate will clearly communicate challenges, solutions, recommendations, and perspectives that will be integral to the team's success in a constantly evolving environment.

Preferred Qualifications

A self-starter who can work autonomously with agility, prioritize effectively, and manage multiple projects at one time.

Familiarity with social media (owned, earned, paid), digital advertising platforms, traditional media channels (OOH, TV), and their relationship with each other in multifaceted, integrated campaigns.

Track record of measuring impact through different testing and measurement solutions with the ability to also share results and future recommendations in a digestible way.

Excellent presentation, written and verbal communication skills.

Experience working on subscription businesses a plus.

Minimum Qualifications

7+ years media planning and strategy experience, agency experience a plus.

Expertise in cross channel planning for full-funnel KPIs.

Demonstrated ability to leverage data and insights to build audience profiles, create clear communication plans, and develop channel level marketing strategies that tie back to business objectives.

BS/BA degree required.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $142,600 and $215,000, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile