11,428 jobs for "Team Leader"

Technical Specialist

At Apple - Rimini

Posted on Oct 14

View job Apply on company site

Apple Technical Specialist - Technisch assistent (M/V)

At Apple - Brussels

Posted on Oct 14

View job Apply on company site

Specialista Apple - Supporto tecnico

At Apple - Rimini

Posted on Oct 14

View job Apply on company site

Business Lead, App Store

At Apple - Minato

Posted on Oct 14

View job Apply on company site

Manufacturing Design Program Manager - Intern

At Apple

Posted on Oct 14

View job Apply on company site

Manufacturing Design Program Manager - Intern

At Apple

Posted on Oct 14

View job Apply on company site

Director of Software Engineering - Security

At Apple - Cupertino

Posted on Oct 14

View job Apply on company site

Americas Logistics - Distribution Center (DC) Data Operations Analyst

At Apple - Austin

Posted on Oct 14

View job Apply on company site

Category Finance Manager - Vodka

At Diageo

Posted on Oct 14

View job Apply on company site

Lead Data Engineer

At Mastercard - Pune

Posted on Oct 14

View job Apply on company site

Scrum Master

At Leidos - Beavercreek

Posted on Oct 14

View job Apply on company site

Technical Lead

At Leidos - Farnborough

Posted on Oct 14

View job Apply on company site

Head of Technology for Individual Retirement

At Prudential Financial - Newark

Posted on Oct 13

View job Apply on company site

Genius

At Apple - McLean

Posted on Oct 12

View job Apply on company site

Technical Specialist

At Apple - Lake Grove

Posted on Oct 12

View job Apply on company site

Genius

At Apple - Nashville

Posted on Oct 12

View job Apply on company site

Apple Genius - IT Support Technician

At Apple - Bellevue

Posted on Oct 12

View job Apply on company site

Apple Genius - IT Support Technician

At Apple - Anchorage

Posted on Oct 12

View job Apply on company site

Technical Expert

At Apple - South Portland

Posted on Oct 12

View job Apply on company site

Technical Specialist

At Apple - Omaha

Posted on Oct 12

View job Apply on company site

Apple

Technical Specialist

Lake Grove, NY$25 – $32/hrPosted 28 days ago

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products.

A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.

Description

Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs.

Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple.

Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software.

Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple.

Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy.

Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Preferred Qualifications

You can:

Demonstrate technical expertise of Apple products and services.

Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.

Navigate customer service issues with care and strong interpersonal skills.

Consistently learn about and deepen your understanding of Apple products and services and third party products to enhance the customer experience.

Work in a fast-paced environment and balance multiple tasks at the same time.

Work well in a team environment, demonstrating shared responsibility and accountability with other team members.

Be trusted with sensitive or confidential information, keeping with Apple's core values.

Be curious and open to learning from others and helping each other grow.

Minimum Qualifications

You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $24.50 and $31.83/hr, and most new hires start at $24.50. Your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile