243 jobs for "Product Engineering Specialist"

Platform User Operations Specialist, TikTok Platform Responsibility

At TikTok

Posted on Oct 30

View job Apply on company site

Senior Specialist, Open Banking Mortgage Solutions

At Mastercard - Boston

Posted on Oct 7

View job Apply on company site

Engineering Manager, Workday Integrations & Platform

At TD Bank - Toronto

Posted on Oct 28

View job Apply on company site

Virtual Prototyping Specialist - RF embedded systems (m/f/d)

At Apple - München

Posted on Oct 19

View job Apply on company site

Specialist, Data Security - Cyber Defense & Response

At Prudential Financial - Newark

Posted on Nov 1

View job Apply on company site

Associate, Quant Research

At BlackRock - San Francisco

Posted on Nov 1

View job Apply on company site

Combustion and Emissions Systems Technical Specialist

At Cummins - Columbus

Posted on Nov 5

View job Apply on company site

W80-4 Weapon Systems Engineer - W80-4 Life Extension Program Team, Onsite

At Sandia National Laboratories

Posted on Nov 6

View job Apply on company site

Senior Manager, Bras & Leggings Apparel Product Design

At Nike - Beaverton

Posted on Nov 5

View job Apply on company site

Virtual Prototyping Specialist - RF embedded systems (m/f/d)

At Apple - Linz

Posted on Oct 16

View job Apply on company site

Electronic Systems Technical Specialist - Tools

At Cummins - Pune

Posted on Oct 9

View job Apply on company site

Senior/Principal R&D Electrical Engineer, Strategic RF & Electronics Systems, Onsite

At Sandia National Laboratories

Posted on Nov 5

View job Apply on company site

Cleared Senior/Principal R&D Electrical Engineer - System Environmental Qualification Testing, Onsite

At Sandia National Laboratories

Posted on Nov 5

View job Apply on company site

Mac Architecture Design Engineer

At Apple - Cupertino

Posted on Oct 16

View job Apply on company site

Automation Specialist (MCC Specialist)

At Sonepar USA - Eugene

Posted on Oct 21

View job Apply on company site

Global Trade Compliance Lead

At Aristocrat - Dallas

Posted on Oct 20

View job Apply on company site

R&D Design Engineer (m/w/d)

At CRH - Langenfeld

Posted on Nov 6

View job Apply on company site

Global Trade Compliance Lead

At Aristocrat - Cincinnati

Posted on Oct 20

View job Apply on company site

Structural Engineer R&D (m/w/d)

At CRH - Langenfeld

Posted on Nov 6

View job Apply on company site

Technical Sales Consultant

At CRH - Benoi

Posted on Oct 19

View job Apply on company site

TikTok

Platform User Operations Specialist, TikTok Platform Responsibility

SingaporePosted Oct 30, 2025

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the Team
Our Platform User Operations (PUO) Team is responsible for providing instant troubleshooting and consulting services to internal platform users. This position is mainly responsible for: receiving and resolving user queries, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experiences.

We provide 24*7 product technical support services for users and business partners of content safety platforms

What you will be doing:
- Respond to user queries in a timely and accurate manner, via internal platform and IM chat;
- Identify user needs, and quickly troubleshoot technical issues by using internal databases, effective workarounds, and solutions provided by the Engineering teams;
- Follow up with users to ensure the reported technical issues are resolved;
- Analyse tickets to identify process improvement opportunities;
- Assist and support training projects and user feedback projects;
- Partner with the Engineering team on product optimizations will be a plus.

Qualifications

Minimum Qualifications:
- Bachelor's Degree in Computer Science or related field; or at least 1 yearsof working experience as technical consultant, technical troubleshooting / application support, and working with engineering team;
- Familiarity with HTML, JavaScript, SQL, HTTP protocols, and internet technologies;
- Excellent problem-solving, critical thinking, and analytical, ability to organize and work independently with rapidly changing priorities;
- As a part of our 24/7 operations, this position involves a rotating schedule (5 days/week) covering all shifts (e.g., morning and night shifts) and requires some weekend availability.

Preferred qualifications:
- Demonstrated ability to code in any programming language and able to construct complex SQL queries
- Strong teamwork and communication skills, proactive thinking, learning ability, and adaptability;
- Proactive, strong initiative, and ownership.
- AI Operations experience

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Bachelor's Degree in Computer Science or related field; or at least 1 yearsof working experience as technical consultant, technical troubleshooting / application support, and working with engineering team;
- Familiarity with HTML, JavaScript, SQL, HTTP protocols, and internet technologies;
- Excellent problem-solving, critical thinking, and analytical, ability to organize and work independently with rapidly changing priorities;
- As a part of our 24/7 operations, this position involves a rotating schedule (5 days/week) covering all shifts (e.g., morning and night shifts) and requires some weekend availability.

Preferred qualifications:
- Demonstrated ability to code in any programming language and able to construct complex SQL queries
- Strong teamwork and communication skills, proactive thinking, learning ability, and adaptability;
- Proactive, strong initiative, and ownership.
- AI Operations experience

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile