3,064 jobs for "Experience Owner"

Lead

At Apple - Edina

Posted on Oct 15

View job Apply on company site

Sr. Home Platform System Integrator

At Apple - Cupertino

Posted on Oct 15

View job Apply on company site

Lead Genius

At Apple - Chicago

Posted on Oct 15

View job Apply on company site

Display Firmware Engineer

At Apple - San Francisco Bay Area

Posted on Oct 15

View job Apply on company site

Portfolio Analyst and Strategy Specialist - General Data Protection Regulation - Data and Automation

At PNC Financial Services Group - Pittsburgh

Posted on Oct 15

View job Apply on company site

Lead Software Engineer - Java Backend

At Mastercard - Pune

Posted on Oct 15

View job Apply on company site

Applications Support Engineer

At Mastercard

Posted on Oct 15

View job Apply on company site

Relationship Manager I - SMB Commercial Real Estate/Business Banking

At PNC Financial Services Group - Littleton

Posted on Oct 15

View job Apply on company site

Strategic Sourcing Lead

At PNC Financial Services Group - Strongsville

Posted on Oct 15

View job Apply on company site

Strategic Sourcing Lead

At PNC Financial Services Group - Cleveland

Posted on Oct 15

View job Apply on company site

Strategic Sourcing Lead

At PNC Financial Services Group - Birmingham

Posted on Oct 15

View job Apply on company site

Portfolio Analyst and Strategy Specialist - General Data Protection Regulation - Data and Automation

At PNC Financial Services Group - Strongsville

Posted on Oct 15

View job Apply on company site

Senior Account Manager - Treasury Management

At PNC Financial Services Group - Salem

Posted on Oct 15

View job Apply on company site

AVP, Software Engineering, Employee Benefits

At The Hartford - Charlotte

Posted on Oct 15

View job Apply on company site

AVP, Software Engineering, Employee Benefits

At The Hartford - Chicago

Posted on Oct 15

View job Apply on company site

Treasury Sales Officer, Financial Institutions Group

At Bank of America - London

Posted on Oct 15

View job Apply on company site

Lead, Database Infrastructure Security Engineer

At Prudential Financial - Remote / Flexible

Posted on Oct 15

View job Apply on company site

Specialist: Seasonal Contract - Full Time or Part Time

At Apple - Charlestown

Posted on Oct 14

View job Apply on company site

Specialist: Seasonal, Part-Time

At Apple - Hanam-Si

Posted on Oct 14

View job Apply on company site

Apple Specialist - Retail Customer Services and Sales (Seasonal)

At Apple - Charlestown

Posted on Oct 14

View job Apply on company site

Apple

Lead

Edina, MN$31 – $47/hrPosted 24 days ago

Apply on company site View full job

Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team, playing a critical role in facilitating meaningful experiences for both customers and team members. You inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members, making sure everyone is equipped with the support, tools, and resources they need to deliver exceptional customer interactions.

A Lead works alongside the leadership team to ensure operational readiness, with a focus on enabling the sales team. You spend the majority of your time with the team and customers, identifying ownership opportunities and supporting team members across the whole store.

Description

Lead, act as a role model, mentor, and encourage customer engagement.

Use Apple product and services expertise to drive customer engagement and sales, while building customer loyalty.

Organize people and the sales floor workflow, including managing relevant communication to team members and leadership to optimize the customer experience.

Make sure that sales strategy is effectively communicated to the team in a timely manner and executed in partnership with the leadership team.

Energize, inform, and align team members on store performance goals, priorities, and communication.

Attend to time-sensitive team member feedback, questions, and concerns, and escalate issues to Store Leadership as appropriate.

Address operational needs of the store, such as opening and closing procedures, cash management, and overrides.

Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.

Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn.

Demonstrate Apple's values of inclusion and diversity in daily activities.

Preferred Qualifications

You can:

Motivate others to achieve performance goals by fostering open dialog, collaboration, and recognition.

Resolve conflict and settle differences in productive ways.

Work in a fast-paced environment and make timely decisions using analytics, experience, and judgment.

Demonstrate excellent attention to detail and organization skills.

Work autonomously and be willing to take initiative without close supervision.

Drive results both individually and through enabling others by leading and collaborating.

Allocate resources and adjust processes to provide an exceptional customer experience.

Communicate effectively and tailor your communication style to different audiences.

Minimum Qualifications

You should:

Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.

Have experience in retail or sales, or related work experience.

Have experience mentoring or leading others personally or professionally.

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $31.21 and $46.87/hr, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

View company profile