45 jobs for "Quality Assurance Analyst"

Safety Model Operations Quality Assurance Analyst - Finnish (Third-Party Associate)

At TikTok - Dublin

Posted on Oct 28

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Quality Assurance Analyst III (US) - Strategic Card Program

At TD Bank - Brooklyn Park

Posted on Oct 29

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Safety Model Data Quality Assurance Analyst - Arabic Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Oct 27

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Safety Model Operations Quality Assurance Analyst - Finnish (Third-Party Associate)

At TikTok - Bucharest

Posted on Oct 25

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Quality Assurance Analyst

At Aristocrat - Alpharetta

Posted on Oct 28

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Safety Model Data Quality Assurance Analyst - Kazakh Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Oct 21

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Safety Model Data Quality Assurance Analyst - Swahili Speaking (Third-Party Associate)

At TikTok - Bucharest

Posted on Oct 21

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Quality Assurance Analyst - Swahili Speaking

At TikTok - Kuala Lumpur

Posted on Oct 20

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Quality Assurance Analyst - Kazakh Speaking

At TikTok - Kuala Lumpur

Posted on Oct 20

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Operations Analyst - Returns and Exceptions - Check Operations

At Merrill - Dallas · College Park

Posted on Nov 5

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Operations Analyst - Returns and Exceptions - Check Operations

At Bank of America - Dallas · College Park

Posted on Nov 6

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Senior Software Configuration Management (ICAM) and Mission Assurance Analyst

At Leidos - Chantilly

Posted on Oct 21

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Quality Analyst Graduate (Monetization Integrity Ops) - 2027 Start

At TikTok

Posted on Oct 19

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Quality Analyst Graduate (Monetization Integrity Ops) - 2027 Start

At TikTok - Kuala Lumpur

Posted on Oct 19

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Senior CDD Risk Analyst, Direct Customer Onboarding

At Adyen - Chicago; San Francisco · San Francisco

Posted on Nov 5

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Senior Application Developer

At Cargill - Bengaluru

Posted on Nov 6

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Client Analytics Group Analyst - AMG Investment Office

At PNC Financial Services Group - Pittsburgh

Posted on Nov 7

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Senior Reporting and Analytics Specialist / Salesforce CRM Analytics SME - DoD

At Leidos - Remote / Flexible

Posted on Nov 7

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Analyst, Analytics & Metrics

At Mastercard - Bogotá

Posted on Oct 22

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Quality Assurance Technician

At Diageo - Runcorn

Posted on Oct 27

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TikTok

Safety Model Operations Quality Assurance Analyst - Finnish (Third-Party Associate)

DublinOperationsPosted 11 days ago

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community

Our QA's will take ownership of the quality success of their internal or external stakeholders, identify and clear blockers to high performance, and be on hand to support their team in their drive for excellence. They will take a key role in performance monitoring, and provide crucial reporting to relevant stakeholders, leading to the success & growth of our teams.

The successful candidate must be capable of working with XFN teams to identify the needs of their project. Be comfortable navigating ambiguous situations, and be able to set clear SMART goals for themselves & our teams.
They must also be willing and able to take ownership of this role, identify & suggest process improvements, & help to develop a best practice methodology for the QA role.

What will I be doing:
- Working both independently, and in collaboration with stakeholders, to deliver high performance standards across all relevant projects, and develop a best practice model for maintaining high performance on those projects.
- Facilitate regular calibration meetings with stakeholders to maintain knowledge & quality standards, and provide feedback on implementation and execution.
- Work closely with the Policy POC to disseminate policy updates and knowledge to your teams, and facilitate efficient & timely communication of policy questions between all internal & external stakeholders.
- Perform daily audits and provide analysis of errors and feedback to respective teams.
- Compile & deliver regular performance data reports to SME & management teams as required.
- Conduct regular RCA escalations through the relevant process.
- Identify and assess areas for performance improvement across relevant markets, and be solution driven in delivering these solutions.
- Participate in or lead policy briefings to ensure any changes are consistent and in line with cultural, socio, geographical and political conditions.
- Balance efficient delivery of tasks in each queue through relevant platforms such as TCS or Rock Appeal.
- Be able & willing to support or backfill temporary gaps in market support.
- Be able to support the internal onboarding team to further develop onboarding training SOP's & materials, as well as ongoing legacy planning.
- Perform regular queue moderation, or participate in knowledge quizzes when required, to maintain policy implementation skills.
- Design/help to design a training plan and implement it according to the timeline
- Please note that this position involves exposure to sensitive content, including but not limited to vulgar content, violence, pornography, and fake news.

Qualifications

Minimum Qualifications
- Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- High proficiency in Finnish is required as the role requires written and spoken communication with Finnish markets, fluent in English is also required as it is the working language.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- A fast learner who has the ability to embrace a fast-paced working environment.

Preferred Qualifications
- Bachelor's degree and above or equivalent working experience in a short video product user industry.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Familiarity with Microsoft Office Suite (PPT / Excel / Word).
- Familiarity with machine learning and content understanding.
- Solid presentation skills, solid communication and interpersonal skills.

Important Note: Please be advised that the job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency who will be your employer. While you may assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Minimum 1-year QA or relevant experience in trust and safety or policy in a major tech or media company.
- Demonstrate a broad understanding of our business needs, strategic thinking skills and ability to make good decisions in complex situations.
- Familiar with the business logic of labeling and working mode of the upstream and downstream teams.
- High proficiency in Finnish is required as the role requires written and spoken communication with Finnish markets, fluent in English is also required as it is the working language.
- Comfortable reporting to, or collaborating with, a broad range of XFN partners.
- A fast learner who has the ability to embrace a fast-paced working environment.

Preferred Qualifications
- Bachelor's degree and above or equivalent working experience in a short video product user industry.
- Experience in Content Moderation/Content Quality/Content Safety/Labeling will be an added advantage.
- Familiarity with Microsoft Office Suite (PPT / Excel / Word).
- Familiarity with machine learning and content understanding.
- Solid presentation skills, solid communication and interpersonal skills.

Important Note: Please be advised that the job posting is on behalf of a third-party agency. This is a 12-month temporary assignment managed by a third-party agency who will be your employer. While you may assigned to work at TikTok, you will not be a TikTok employee. All contractual terms, including payroll and benefits, will be handled by a third-party agency. By applying, you agree that the information provided in your application may be processed and retained by TikTok for recruitment purposes and shared with a third-party agency in accordance with TikTok's Applicant Privacy Notice https://lifeattiktok.com/legal/privacy

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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