321 jobs for "Service Management Product Manager"

TikTok Shop - Product Manager, Seller Business Solutions

At TikTok - Seattle

Posted on Oct 14

View job Apply on company site

Associate/Vice President, Product Risk Execution, Global Payments Solutions, Singapore/Hong Kong

At Bank of America - HONG KONG ISLAND

Posted on Oct 29

View job Apply on company site

Senior Project Engineer - Power Generation

At Cummins - Pooraka

Posted on Oct 16

View job Apply on company site

Key Account Manager

At Cargill - Ataşehir

Posted on Nov 6

View job Apply on company site

Manager, SME Channel Distribution Activation Specialist

At Mastercard - Bengaluru

Posted on Oct 30

View job Apply on company site

Manager, Product Manager, Bank Modernization

At Capital One - New York · McLean

Posted on Oct 28

View job Apply on company site

Account Manager II

At PNC Financial Services Group - Salem

Posted on Nov 7

View job Apply on company site

Corporate Actions - Associate

At BlackRock - Edinburgh

Posted on Nov 6

View job Apply on company site

PGIM Custom Harvest - Director, SMA Fixed Income Operations

At Prudential Financial - Newark

Posted on Oct 17

View job Apply on company site

Associate, Product Manager

At BlackRock - San Francisco

Posted on Nov 5

View job Apply on company site

Manager, Service Strategy

At Mastercard - Greater London

Posted on Oct 19

View job Apply on company site

Account Manager II

At PNC Financial Services Group - Pittsburgh

Posted on Nov 7

View job Apply on company site

Manager, Project Management - Enterprise Service and Risk

At Capital One - McLean · Richmond

Posted on Oct 17

View job Apply on company site

Account Manager II

At PNC Financial Services Group - Remote / Flexible

Posted on Nov 7

View job Apply on company site

Airport Services Product Manager, Cardholder Services - North America

At Mastercard - New York

Posted on Oct 17

View job Apply on company site

Aladdin Business, Business Development, Director

At BlackRock

Posted on Oct 23

View job Apply on company site

Senior Manager, Product Manager-Retail Bank Platform Enablement

At Capital One - McLean · Richmond

Posted on Oct 16

View job Apply on company site

Inside Service Manager

At Mitsubishi Electric Power Products - Warrendale

Posted on Oct 30

View job Apply on company site

Airport Services Product Manager, Cardholder Services - North America

At Mastercard - Harrison

Posted on Oct 17

View job Apply on company site

Product Management Manager - Alternative Investments

At PNC Financial Services Group - Philadelphia

Posted on Nov 7

View job Apply on company site

TikTok

TikTok Shop - Product Manager, Seller Business Solutions

Seattle$143,640 – $212,040Posted 25 days ago

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

The TikTok commerce team builds the solutions that help businesses engage audiences, inspire product discovery, and create commercial experiences on a platform where brands and merchants connect meaningfully with creators and communities.

We work closely with merchants, creators, and partners to support sustainable business growth while keeping the experience safe and trusted for the community. As the business scales across global markets, we take on complex challenges across content, commerce, trust, and the differing needs of each local market.

You will help shape the future of AI-native commerce, where discovery, entertainment, and buying happen in the same place.

Our Business Solutions Product team is responsible for focusing on products that will empower partners to collaborate with the platform together, providing rich and diverse service capabilities to help merchants and creators to operate more effectively and efficiently. We are looking for a product manager who will be responsible for collection of users' requirements and partner product design to provide our target users/clients with effective product solutions.

Responsibilities
Lead the planning and design of product solutions for TikTok Shop's strategic industries and key merchants. Design and drive the end-to-end implementation of solutions focused on merchant growth, operational efficiency, and merchant experience.

- Develop a deep understanding of key merchants' business models, operational processes, and system architectures.
- Identify cross-functional issues spanning product management, marketing, transactions, fulfillment, after-sales service, governance, and open platforms. Distill common requirements from complex individual cases and drive the development of reusable product capabilities and systematic solutions.
- Conduct business diagnostics based on key merchants' operational objectives. Identify growth opportunities across products, content, marketing, and traffic through data analysis, merchant research, and other methods. Partner with industry operations teams and merchants to develop and implement business plans that drive merchant growth.
- Support critical scenarios such as merchant onboarding, system integration, platform migration and cutover, and major promotional campaigns. Reduce post-launch operational issues through upfront solution design, end-to-end process validation, and risk identification. Drive the end-to-end resolution of complex issues and address their root causes.
- Explore applications of AI in merchant operations and solution development, including business diagnostics, anomaly detection, and issue identification. Develop scalable product capabilities and standardized solutions to improve service efficiency at scale.

Qualifications

Minimum Qualification(s)
- A minimum of 3 years' experience as a product manager, involved in the entire process of product initiation, design, development, promotion, and iteration.
- Strong business acumen, product abstraction skills, and systems thinking. Able to identify core issues in complex merchant scenarios and translate them into structured, actionable solutions.
- Possesses excellent product experience design capabilities, logical analysis skills, and data analysis skills, with a business perspective.
- Excellent communication, collaboration, and project management skills, able to flexibly adjust strategies in complex environments and advance the smooth progress of projects.

Preferred Qualification(s)
- Experience in APIs/open platforms, ERP/OMS/WMS systems, ISV ecosystems, or merchant solutions is preferred.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $143640 - $212040 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s)
- A minimum of 3 years' experience as a product manager, involved in the entire process of product initiation, design, development, promotion, and iteration.
- Strong business acumen, product abstraction skills, and systems thinking. Able to identify core issues in complex merchant scenarios and translate them into structured, actionable solutions.
- Possesses excellent product experience design capabilities, logical analysis skills, and data analysis skills, with a business perspective.
- Excellent communication, collaboration, and project management skills, able to flexibly adjust strategies in complex environments and advance the smooth progress of projects.

Preferred Qualification(s)
- Experience in APIs/open platforms, ERP/OMS/WMS systems, ISV ecosystems, or merchant solutions is preferred.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile