Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and SummaryManager, Specialist Sales
Overview
The Small Business Enterprise (SME) segment team drives opportunities to grow and defend our business in a profitable and sustainable manner. Our key activities include:
Identifying and developing new business and product development with leading financial institutions, merchant and strategic partners in the SME segment.
Identify and drive strategic payment products launch and performance
Provide deep sales expertise & compelling payment solutions to partner with Mastercard Account managers to drive leading partners engagement and power the portfolio growth.
The Manager, SME Segment, based in Guangzhou or Shanghai, will be part of the Commercial and New Payments Flow team which is responsible for advancing Mastercard's SME efforts in China, and reports to Vice President, SME lead, Greater China division.
The individual will be responsible for working with our partners and their strategic branches to support SME segments including debit, credit cards and VCN performance and relevant solutions, which includes driving strategy, sales management, solution, analysis and reporting, and best practices sharing. This role will be a point of contact for SME sales to internal & external partners, and the individual will be partnering with the Regional SME organization to deliver new product launches, GDV, new customers, market share and revenue objectives for the market.
Role
The key objectives of this role are to drive growth of the SME business debit, credit cards and VCN portfolios, and achieve annual targets in terms of new wins, spend volumes, revenue and market share through the following activities:
• Drive SME Portfolio Growth: Achieve targets for new wins, spend volume, revenue, and market share.
• Strategic Sales Enablement: Develop and recommend differentiated features and benefits for payment products and programs across issuers, acquirers, merchants and strategic partners.
• Cross-Functional Collaboration: Work closely with Account Teams, Marketing, Market development, Digital, Acceptance, Loyalty, Franchise, and Customer Delivery to support launches and go-to-market initiatives.
• Strategic partners Relationship Development: Strengthen strategic partners/account relationships and uncover new business opportunities through close collaboration with the Account Managers.
• Consultative Sales capability: Provide expert guidance during complex, cross-departmental discussions leveraging deep functional knowledge and Mastercard's assets.
• Stakeholder Communication: Effectively communicate product launches and enhancements to internal and external stakeholders via bulletins, briefings, and PR.
All About You
• Proven success in product sales/business development, preferably in banks and payments.
• Strong consultative selling and strategic thinking capabilities.
• Track record of initiating new approaches to doing business and driving implementation to deliver tangible business results
• Excellent communication, presentation, and collaboration skills.
• Self-motivated and able to operate within a cross-functional team environment
• Organizational savviness to navigate a highly matrixed organization and resilience to thrive in high pressure goal-oriented, and substantial revenue growth driven environment.
• Bachelor and above degree.
• English, Mandarin are mandatory, Cantonese is a plus.
• Willingness to travel throughout the region
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
