Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and SummaryTechnical Program Manager II
Who is Mastercard:
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview:
Mastercard's Payment Networks organization is seeking a Technical Program Manager II to join the Authorization team. The successful candidate will partner with Product, Engineering, Architecture, Quality Engineering, Operations and other cross-functional teams to drive delivery of strategic and operational initiatives supporting Mastercard's Authorization platform.
This role is responsible for planning, coordinating and governing the execution of complex technical programs spanning multiple engineering teams and stakeholder groups. The Technical Program Manager II will drive delivery excellence through strong program management practices, proactive risk management, dependency coordination, stakeholder communication and release governance.
The ideal candidate combines strong technical acumen with exceptional communication and organizational skills and is passionate about delivering high-quality solutions in a fast-paced payments environment.
Role
The Technical Program Manager II will:
Lead end-to-end planning and execution of complex technical initiatives across multiple teams.
Drive program governance, execution tracking and delivery reporting for strategic authorization platform initiatives.
Facilitate PI Planning, release planning, sprint governance and cross-team execution reviews.
Manage dependencies, risks, issues, assumptions, constraints, and blockers to ensure successful delivery outcomes.
Coordinate dependencies across Product, Engineering, Architecture, Security, Operations and supporting organizations.
Proactively identify, track and mitigate program risks, issues, assumptions and constraints.
Collaborate with Engineering Managers and Product Managers to prioritize work, secure resources, establish milestones, and optimize delivery sequencing.
Ensure alignment between business objectives, product priorities and engineering execution plans.
Drive stakeholder communication and provide executive-ready status reporting.
Partner with engineering leadership to improve predictability, transparency and delivery efficiency.
Support release readiness activities, production implementation planning and operational readiness reviews.
Ensure program execution aligns with Mastercard technology and governance standards.
Promote continuous improvement and delivery excellence across engineering teams.
All About You
Required Qualifications
Experience managing medium-to-large technical programs in software engineering organizations.
Demonstrated success coordinating cross-functional initiatives involving multiple stakeholders and teams.
Strong understanding of Agile development methodologies and software delivery lifecycles.
Experience managing program schedules, milestones, dependencies and risks.
Strong analytical, problem-solving and organizational capabilities.
Strong interpersonal, written and verbal communication skills.
Ability to influence stakeholders and drive alignment without direct authority.
Experience using Jira, Confluence and Agile planning tools.
Ability to communicate effectively with both technical and business audiences.
Bachelor's degree in computer science, Engineering, Information Systems or equivalent practical experience.
Preferred Qualifications
Experience within payments, financial technology or transaction processing environments.
Knowledge of authorization processing, card payments, payment networks, acquiring or issuing ecosystems.
Experience supporting large-scale distributed systems and highly available platforms.
Experience with SAFe, PI Planning or large-scale Agile delivery frameworks.
Experience with release management, production readiness and operational governance practices.
Understanding of software engineering metrics and delivery analytics.
Prior experience managing programs across globally distributed teams.
Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard's security policies and practices;
- Ensure the confidentiality and integrity of the information being accessed;
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
