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TikTok Shop - Service Go-To-Market Program Manager

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TikTok Shop - Special Projects Manager, Collectibles

At TikTok - Los Angeles

Posted on Nov 4

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TikTok

TikTok Shop - Special Projects Manager, Collectibles

Los AngelesOperations$115,520 – $258,400Posted 5 days ago

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Team Overview
You've seen the virality and impact of #TikTokMadeMeBuyIt. Join the team that is redefining how people discover, engage with, and shop through content and creators. At TikTok Shop, we're building the future of commerce by bringing together entertainment, community, and shopping into one seamless experience.

Our US Operations team partners closely with merchants, creators, brands, and cross-functional teams to build high-growth business categories and create long-term value for both sellers and consumers. We are an entrepreneurial, fast-paced organization where innovation, ownership, and execution are highly valued.

Responsibilities
- Develop category and business strategies by diagnosing key growth opportunities, structural challenges, and operational bottlenecks across TikTok Shop's Collectibles business.
- Partner closely with cross-functional (XFN) teams to define goals, pilot initiatives, and identify key areas for continuous improvement.
- Conduct data-driven analysis, competitor benchmarking, and hypothesis testing to solve business challenges and identify new growth opportunities.
- Work with product & tech teams to design scalable, tech-driven solutions that lower entry barriers for merchants and enhance overall platform competitiveness.

Qualifications

Minimum Qualification(s):
- Strong quantitative and analytical skills.
- Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems, develop hypotheses, and translate data into actionable strategic recommendations.
- Experience in e-Commerce strategy & operations, category management, management consulting, or business strategy, with a proven track record of driving strategic initiatives.
- Hands-on experience in project management and cross-functional collaboration, with the ability to execute solutions that drive measurable business impact.
- Ability to thrive in a fast-paced, ambiguous environment with a structured and problem-solving mindset.

Preferred Qualification(s):
- A background in mathematics, statistics, business analytics, or related fields.
- Experience in high-growth, fast-paced environments, particularly within marketplace, e-commerce, consumer technology, or consumer goods sectors.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $115520 - $258400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualification(s):
- Strong quantitative and analytical skills.
- Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems, develop hypotheses, and translate data into actionable strategic recommendations.
- Experience in e-Commerce strategy & operations, category management, management consulting, or business strategy, with a proven track record of driving strategic initiatives.
- Hands-on experience in project management and cross-functional collaboration, with the ability to execute solutions that drive measurable business impact.
- Ability to thrive in a fast-paced, ambiguous environment with a structured and problem-solving mindset.

Preferred Qualification(s):
- A background in mathematics, statistics, business analytics, or related fields.
- Experience in high-growth, fast-paced environments, particularly within marketplace, e-commerce, consumer technology, or consumer goods sectors.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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