1,831 jobs for "Operational Excellence Lead"

Software Engineer Sr (Senior Database Automation Engineer)

At PNC Financial Services Group - Pittsburgh

Posted on Oct 15

View job Apply on company site

Corporate Facilities Mgr I

At PNC Financial Services Group - Indianapolis

Posted on Sep 25

View job Apply on company site

Product & Process Solutions Program Management Lead (Account, Interaction & Search Safety), Trust & Safety

At TikTok

Posted on Sep 28

View job Apply on company site

Business Control Manager - Global Payment Operations Business Controls

At Bank of America - Charlotte · Richmond

Posted on Sep 29

View job Apply on company site

Vice President- AI, Center of Excellence

At Mastercard - Atlanta

Posted on Oct 8

View job Apply on company site

Senior Manager, Global Finance Operations - O2C - Cash, Collections & Dispute Management

At Nike - Beaverton

Posted on Jul 15

View job Apply on company site

Operations Lead

At Apple - Wellington

Posted on Oct 5

View job Apply on company site

Senior Project Manager, Global Enterprise Affairs Command Center

At Capital One - Richmond · McLean

Posted on Sep 12

View job Apply on company site

Program Manager

At Leidos - Laurel

Posted on Aug 19

View job Apply on company site

Mid-Market Strategic Account Team Lead (Dine-in) - TikTok Local Services

At TikTok - New York

Posted on Sep 22

View job Apply on company site

Vice President- AI, Center of Excellence

At Mastercard - San Francisco

Posted on Oct 8

View job Apply on company site

Full Stack Java Engineer

At Apple

Posted on Oct 1

View job Apply on company site

Product & Process Solutions Lead - Program Management

At TikTok

Posted on Sep 8

View job Apply on company site

Senior Software Engineer (Java Backend)

At Apple

Posted on May 28

View job Apply on company site

Vice President- AI, Center of Excellence

At Mastercard - O'Fallon

Posted on Oct 8

View job Apply on company site

Senior Manager - Delivery

At Alight Solutions - Gurgaon

Posted on Sep 3

View job Apply on company site

Manager, B2B Center Operations - Champions - Remote Opportunity

At KinderCare Learning Companies - Remote / Flexible

Posted on Oct 9

View job Apply on company site

Partner Sales Operations Manager - Global Alliances & Channels

At Appian - Chennai

Posted on Sep 21

View job Apply on company site

Material Center Manager

At Mitsubishi Electric Power Products - Freedom

Posted on Aug 17

View job Apply on company site

IT Business Management Associate Director

At DTCC - Coppell

Posted on Sep 16

View job Apply on company site

TikTok

Product & Process Solutions Lead - Program Management

SingaporeOperationsPosted Sep 8, 2026

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the team:
The Video Safety Operations - Product & Process Solutions team is dedicated to ensuring a safe, reliable, and efficient experience for TikTok users by managing operational excellence by leading demand and supply management, quality management and transition of initiatives of T&S operations. It evaluates and assesses process changes for implementation in T&S Video Safety operations. The team acts as an entry point between TikTok business and T&S Video Safety operations for all requests related to product, policy or process.

Responsibilities
1. Lead the team to manage and optimize the workflow of content platform moderation and quality governance across TikTok features, addressing various needs of content safety operations, and develop moderation delivery strategies to enhance reliability and efficiency, ensuring outputs align with the company's values and safety requirements.
2. Collaborate with cross-functional teams to manage tasks such as queue creation, migration, and aggregation strategies, coordinating global moderation site resources to ensure smooth implementation of global projects and stable workflow operations.
3. Proactively identify and analyze issues in moderation processes and strategies, complete the full process from planning to execution for quality and delivery process and strategy innovation, enhancing efficiency, effectiveness, and quality, ensuring the fulfillment of both short-term and long-term needs.
4. Lead the team to track global safety operations development trends, implement new demand delivery methods, optimize moderation processes, design automation strategies, and drive continuous improvement in moderation delivery capabilities.

Qualifications

Minimum Qualifications
1. Bachelor's degree or above, with more than 5 years of experience in delivery management and content safety-related work, with at least 2 years managing managers or mentoring leads across locations.
2. Possess good team communication and collaboration skills, excellent project management and partner management abilities;
3. Capable of driving projects involving multiple businesses and roles for smooth progress and implementation;
4. Strong self-motivation, willingness to accept challenges, attention to detail, and pursuit of excellence.
5. Comfortable with technical setup and configuration within internal tooling platforms to ensure smooth operational execution and system readiness, while meeting tight deadline demands.
6. Proficiency in both English and Mandarin as working languages to communicate with stakeholders who are based in mandarin-speaking markets.

Preferred Qualifications
1. Experience with machine learning concepts, LLM applications, or AI/ML product development.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
1. Bachelor's degree or above, with more than 5 years of experience in delivery management and content safety-related work, with at least 2 years managing managers or mentoring leads across locations.
2. Possess good team communication and collaboration skills, excellent project management and partner management abilities;
3. Capable of driving projects involving multiple businesses and roles for smooth progress and implementation;
4. Strong self-motivation, willingness to accept challenges, attention to detail, and pursuit of excellence.
5. Comfortable with technical setup and configuration within internal tooling platforms to ensure smooth operational execution and system readiness, while meeting tight deadline demands.
6. Proficiency in both English and Mandarin as working languages to communicate with stakeholders who are based in mandarin-speaking markets.

Preferred Qualifications
1. Experience with machine learning concepts, LLM applications, or AI/ML product development.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile