3,839 jobs for "Technical Support Engineer"

CST Application Engineer - Systems/ATX

At Cadence Design Systems - San Jose

Posted on Oct 14

View job Apply on company site

Senior Project Engineer - Power Generation

At Cummins - Pooraka

Posted on Oct 16

View job Apply on company site

Technician

At Leidos - Houston

Posted on Nov 3

View job Apply on company site

Product Engineer

At Cummins - Chongqing

Posted on Oct 15

View job Apply on company site

Technician

At Leidos - New Orleans

Posted on Nov 3

View job Apply on company site

Technician

At Leidos - Oklahoma City

Posted on Nov 3

View job Apply on company site

Product Engineering Specialist

At Cummins - Galesburg

Posted on Oct 15

View job Apply on company site

Sr Principal Customer Engagement Engineer - HSV

At Cadence Design Systems - Seoul

Posted on Sep 1

View job Apply on company site

Intern: Application Engineering - Digital Verification & Simulation/VIP

At Cadence Design Systems - Belo Horizonte

Posted on Aug 9

View job Apply on company site

Solutions Engineer Graduate (Advertisement Team) - 2027 Start

At TikTok - San Jose

Posted on Aug 18

View job Apply on company site

Technical Product Specialist (Signals & API) - MPO

At TikTok

Posted on Aug 18

View job Apply on company site

Quality & Product Insights Specialist - Advertisement Team

At TikTok - San Jose

Posted on Aug 3

View job Apply on company site

Senior Application Sales Engineer - Power Transformers

At Mitsubishi Electric Power Products - Remote / Flexible

Posted on Sep 2

View job Apply on company site

Team Manager - Technical Support

At Xperi - Warsaw

Posted on Jul 21

View job Apply on company site

Lead Systems Engineer (EMEA/US Shift)

At DTCC - Makati City

Posted on Aug 25

View job Apply on company site

Director of Manufacturing Engineering and Maintenance

At CSL - Kankakee

Posted on Sep 27

View job Apply on company site

Area Engineering Manager

At CRH - Ogden

Posted on Oct 1

View job Apply on company site

Senior Java Product Support Engineer

At Sonatype - Remote / Flexible

Posted on Sep 23

View job Apply on company site

Applications Engineering, Staff Engineer - TPT

At Ansys - Shanghai

Posted on Oct 9

View job Apply on company site

Senior Corporate Milling Engineer

At CRH - Overland Park

Posted on Sep 21

View job Apply on company site

TikTok

Technical Product Specialist (Signals & API) - MPO

SingaporeOperationsPosted Aug 18, 2026

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

As Monetization Product Operations (MPO), our goal is to help businesses have seamless experiences with our advertising solutions by designing and scaling support processes to resolve technical issues within our product.
The Signals & API TPS team is a highly specialized, global unit. We act as the critical bridge connecting in-market Sales, top-tier Advertisers, and our global Product & Engineering teams. We own the technical health, troubleshooting, and implementation support for TikTok's most critical monetization pillars: Web Signals (Pixel, Events API), App Signals (SDKs, MMPs), and Marketing/Organic APIs.

What we're looking for:
TikTok seeks a Technical Product Specialist to provide both pre and post-sales implementation and advertising support to Tiktok's top advertisers. Candidate needs to balance customer service with technical know-how and specialize in Signals/Measurement and API monetization product pillars using their expertise to assist businesses with product issues. Sitting within the Monetization Product Operations team, the role involves close collaboration with in-market sales and product teams within a high-growth environment. An ability to self-motivate, prioritize and influence partners are key skills. Candidates must have experience working with digital advertising, web and app signals as well as hands-on experience implementing technology.

Responsibilities:
- Technical Troubleshooting & Support: Handle and resolve complex, end-to-end pre- and post-sales technical queries regarding TikTok's Web Signals (Pixel, Events API/CAPI), App Signals (SDKs), and 3rd-Party (3P) Attribution/MMP integrations.
- Cross-Functional Bridge: Act as the primary technical liaison between local Sales/Account teams and global Product & Engineering teams. Translate advertiser issues into clear, actionable bug reports and product feedback.
- API & Config Diagnostics: Navigate and troubleshoot API payloads, server-to-server event configurations, deduplication errors, and integration setups using browser developer tools, network logs, and API testing tools.
- Sales & Partner Enablement: Partner with upstream technical specialists to educate sales teams and advertisers on signal health, product features, and common integration issues.
- Operational Excellence: Adhere to strict SLAs, drive high customer satisfaction (CSAT), manage escalation workflows, and proactively identify opportunities to scale support through automated workflows or documentation.

Qualifications

Minimum Qualifications:
- A Bachelor's degree in Computer Science, similar technical field of study or equivalent practical experience
- Experience working with technologies (e.g. HTML, CSS, JavaScript), SQL, XML, and HTTP protocols (OR) Customer-facing experience as a Technical Consultant, Support, Engineer, or Product Manager, working with internal/external customers
- Analytical experience solving problems using data and providing actionable product insights
- Experience operating within support ticketing platforms (Jira, Zendesk, Freshdesk, Salesforce)

Preferred Qualifications:
- 2+ years of experience in Ad tech/digital technology fields
- Experience driving technical implementation with advertising/software products working directly with clients technical teams.
- Track record of successful collaboration with cross-functional teams including Engineering, Product Marketing Managers, Product Managers and Sales.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- A Bachelor's degree in Computer Science, similar technical field of study or equivalent practical experience
- Experience working with technologies (e.g. HTML, CSS, JavaScript), SQL, XML, and HTTP protocols (OR) Customer-facing experience as a Technical Consultant, Support, Engineer, or Product Manager, working with internal/external customers
- Analytical experience solving problems using data and providing actionable product insights
- Experience operating within support ticketing platforms (Jira, Zendesk, Freshdesk, Salesforce)

Preferred Qualifications:
- 2+ years of experience in Ad tech/digital technology fields
- Experience driving technical implementation with advertising/software products working directly with clients technical teams.
- Track record of successful collaboration with cross-functional teams including Engineering, Product Marketing Managers, Product Managers and Sales.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile