945 jobs for "Customer Service Engineer"

Machine Learning Engineer Intern (E-Commerce Supply Chain & Logistics-LLM / Agent )- 2027 Summer

At TikTok - Seattle

Posted on Oct 16

View job Apply on company site

Senior Software Engineer, Apple Services Engineering - Kubernetes

At Apple - Seattle

Posted on Oct 19

View job Apply on company site

Lead Application Engineer - Romax

At Cadence Design Systems - Shanghai

Posted on Oct 16

View job Apply on company site

Enterprise Sales Engineer II, Spectrum Business

At Spectrum - Livonia

Posted on Nov 4

View job Apply on company site

Field Service Technician

At Leidos - Arifjan

Posted on Nov 4

View job Apply on company site

Sr Cloud Data and AI Engineer

At The Hartford - Hartford

Posted on Oct 31

View job Apply on company site

Enterprise Sales Engineer II, Spectrum Business

At Spectrum - Traverse City

Posted on Nov 4

View job Apply on company site

Agency Partnerships Manager, 12 Month Fixed Term Contract - Global Business Solutions - London - GBS

At TikTok - London

Posted on Oct 12

View job Apply on company site

Principal Application Engineer - Romax

At Cadence Design Systems - Shanghai

Posted on Oct 16

View job Apply on company site

ServiceNow Engineer

At Leidos - Mafb Gun Annx

Posted on Oct 27

View job Apply on company site

Post-Incident Reviews (PIR) & Service Health Program Engineer, Infrastructure Services

At Apple - Elk Grove

Posted on Oct 19

View job Apply on company site

Systems Product Engineer

At Cadence Design Systems - Shanghai

Posted on Oct 14

View job Apply on company site

Machine Learning Engineer Graduate (Conversational AI) - 2027 Start

At TikTok - San Jose

Posted on Oct 10

View job Apply on company site

IND Staff Software Engineer

At The Hartford - Hyderabad

Posted on Oct 21

View job Apply on company site

Vertical Account Executive, Government & Education

At Spectrum - Cerritos

Posted on Oct 22

View job Apply on company site

ServiceNow Engineer

At Leidos - Bedford

Posted on Oct 27

View job Apply on company site

Technical Operation Engineer

At Apple

Posted on Oct 17

View job Apply on company site

Senior Support Engineer

At CarGurus - Boston

Posted on Oct 31

View job Apply on company site

Sales Coordinator

At CRH - Rehoboth

Posted on Nov 5

View job Apply on company site

Remote Subsidy Tuition Coordinator - Must reside in NJ, MD, MA, RI, VT or ME

At KinderCare Learning Companies - Remote / Flexible

Posted on Nov 3

View job Apply on company site

TikTok

Machine Learning Engineer Intern (E-Commerce Supply Chain & Logistics-LLM / Agent )- 2027 Summer

SeattlePosted 23 days ago

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Team Introduction:
Join the E-commerce Global Supply Chain and Logistics team at TikTok. We are building AI-native capabilities for global logistics, including logistics agents, address intelligence, context engineering, agent evaluation, and workflow automation for complex supply chain operations. This role is for candidates who want to apply LLMs, agents, reinforcement learning, retrieval systems, and software engineering to real logistics problems at global scale.

We are looking for talented individuals to join us for an internship. Our internship program offers students hands-on experience, industry exposure, and opportunities to apply their knowledge to real-world challenges while building a strong foundation for personal and professional growth.

Interns will gain practical experience, explore potential career paths, and participate in social events, learning programs, and development workshops alongside industry professionals.

Candidates may apply to a maximum of two positions across Our Company and its affiliates globally. Applications will be considered in the order they are submitted.

Applications are reviewed on a rolling basis, so we encourage you to apply early. Please clearly state your availability in your resume, including your start and end dates.

Responsibilities:
- Responsible for supporting the development of large language models, agent systems, and related intelligent systems for the supply chain and logistics of the global E-Commerce business.
- Participate in building domain LLM model capabilities for e-commerce supply chain and logistics, including continued pre-training / CPT, SFT, preference optimization, reinforcement learning such as GRPO / PPO, reward or judge model design, model compression, inference cost and latency optimization, and landing scenarios such as address correction, trajectory prediction, logistics cost analysis, customer service semantic understanding, and root-cause analysis.
- Support multimodal and structured understanding capabilities for logistics and supply chain scenarios, focusing on unified modeling of text, numerical time series, events, product attributes, images, and documents to support scenario simulation, explainable prediction, and integration with existing forecasting or decision systems.
- Support core agent capability development for team and business workflows, including AutoResearch, Harness-based task decomposition and execution loops, RAG and knowledge retrieval, context understanding, skill / tool use, evidence grounding, and Clone & Adapt workflows for reusing proven solutions across markets and logistics scenarios.
- Support agent architecture, engineering, evaluation, and evolution work, including runtime orchestration, memory and state management, model / tool routing, permission-safe execution, observability, benchmark and Golden Set evaluation, badcase attribution, regression testing, online feedback loops, and continuous improvement of context, skills, workflows, and model behavior.

Qualifications

Minimum Qualifications:
- Currently pursuing a Undergraduate in Software Development, Computer Science, Computer Engineering or a related discipline.
- Experience with LLMs, agents, RAG, tool use, post-training, evaluation, or applied NLP systems.
- Strong programming ability in Python and familiarity with at least one production-oriented language such as Java, C++, Go, or TypeScript.
- Familiarity with machine learning and deep learning frameworks such as PyTorch, TensorFlow, JAX, vLLM, Hugging Face, LangChain, LlamaIndex, or similar ecosystems.

Preferred Qualifications:
- Research or project experience in coding agents, long-horizon agents, computer-use agents, agent harnesses, workflow orchestration, or automated evaluation systems.
- Experience with LLM post-training, including SFT, DPO, PPO, GRPO, RLHF, RLAIF, reward modeling, counterfactual data, or evidence-driven decision training.
- Experience building benchmarks or evaluation datasets from real user questions, including taxonomy design, golden answers, error attribution, and regression testing.
- Experience with e-commerce, logistics, operations research, data platforms, knowledge graphs, or enterprise knowledge management systems.
- Published papers, strong open-source contributions, or hands-on projects in LLMs, agents, NLP, data mining, machine learning systems, evaluation, or AI engineering.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications:
- Currently pursuing a Undergraduate in Software Development, Computer Science, Computer Engineering or a related discipline.
- Experience with LLMs, agents, RAG, tool use, post-training, evaluation, or applied NLP systems.
- Strong programming ability in Python and familiarity with at least one production-oriented language such as Java, C++, Go, or TypeScript.
- Familiarity with machine learning and deep learning frameworks such as PyTorch, TensorFlow, JAX, vLLM, Hugging Face, LangChain, LlamaIndex, or similar ecosystems.

Preferred Qualifications:
- Research or project experience in coding agents, long-horizon agents, computer-use agents, agent harnesses, workflow orchestration, or automated evaluation systems.
- Experience with LLM post-training, including SFT, DPO, PPO, GRPO, RLHF, RLAIF, reward modeling, counterfactual data, or evidence-driven decision training.
- Experience building benchmarks or evaluation datasets from real user questions, including taxonomy design, golden answers, error attribution, and regression testing.
- Experience with e-commerce, logistics, operations research, data platforms, knowledge graphs, or enterprise knowledge management systems.
- Published papers, strong open-source contributions, or hands-on projects in LLMs, agents, NLP, data mining, machine learning systems, evaluation, or AI engineering.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile