1,016 jobs for "Lead"

Combat Intelligence Cell (CIC) Team Lead

At Leidos - Hampton

Posted on Nov 6

View job Apply on company site

Safety OnCall Team Lead, Trust & Safety

At TikTok

Posted on Nov 6

View job Apply on company site

AVP - Employee Experience HR Service Now Lead

At Diageo - Bangalore

Posted on Oct 23

View job Apply on company site

Lead, Digital Product Manager (Converse)

At Nike - Boston

Posted on Oct 24

View job Apply on company site

Stakeholder Engagement Lead

At Leidos - Canberra

Posted on Oct 21

View job Apply on company site

Monetization Strategy & Operations - EUI Lead - GBS

At TikTok - London

Posted on Nov 5

View job Apply on company site

Lead, Stores Operations Excellence - Converse

At Nike

Posted on Oct 21

View job Apply on company site

Task Order Manager Lead

At Leidos - Hill Air Force Base

Posted on Oct 14

View job Apply on company site

Training & Quality Lead

At TikTok - Tokyo

Posted on Nov 2

View job Apply on company site

Lead Solar Installer

At Sunrun - Rockford

Posted on Nov 6

View job Apply on company site

Lead Solar Installer

At Sunrun - Des Plaines

Posted on Oct 24

View job Apply on company site

Team Lead, Long-Term Disability Claims

At Prudential Financial - Remote / Flexible

Posted on Oct 8

View job Apply on company site

Data Center Critical Facilities Lead

At Equinix - Secaucus

Posted on Jun 11

View job Apply on company site

Enterprise Transformation, Senior Lead

At Squarespace - New York City

Posted on Aug 5

View job Apply on company site

Lead, Business Integration, Local Creation GC

At Nike

Posted on Sep 7

View job Apply on company site

Data Center Critical Facilities VI (Shift lead)

At Equinix - Sydney

Posted on Jun 1

View job Apply on company site

Lead Installer

At Sunrun - BRANCH

Posted on Oct 6

View job Apply on company site

AIGC Model Labelling Team Lead (Monetization Integrity)

At TikTok

Posted on Oct 29

View job Apply on company site

TikTok Shop - Commercial Lead, Milan

At TikTok - Milan

Posted on Oct 27

View job Apply on company site

Lead Data Scientist, Transparency & Observability - Trust and Safety

At TikTok - New York

Posted on Oct 21

View job Apply on company site

TikTok

Training & Quality Lead

Tokyo, JapanOperationsPosted 7 days ago

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

About the team
The Live and Monetization Team supports In-house and Business Partner moderation efforts to address objectionable or disturbing user-generated content in Live formats across AMS, EMEA and APAC regions.
Our team is dedicated to the review and enforcement of policies to maintain a safe and vibrant platform where creators can interact with users. We work daily to find the right balance between harm prevention and free expression by minimizing leakage and minimizing overkill,

The team is responsible for the daily governance of both In-House and Business Partner Moderation Teams, including but not limited to managing daily operations, tracking of KPI's and developing strategies for improvements to operational excellence. The team also ensures cost-effective operations through strategic resource allocation.

Responsibilities
- Strategic Governance & Risk Oversight: Drive quality performance across all markets. Proactively identify systemic risks and emerging blind spots (e.g., novel harmful content trends), and partner closely with Policy teams to resolve complex edge cases, close calibration gaps, and drive consensus on policy interpretation.
- Data Strategy & RCA Leadership: Drive cross-functional Root Cause Analysis (RCA) for major quality defects, ensuring Policy, Engineering, and Operations are aligned on permanent resolutions. Translate raw quality trends into strategic executive summaries for stakeholders.
- Team Leadership & Capability Development: Lead, mentor, and develop a team of Quality & Training Specialists. Drive high standards of performance through regular "shadow audits" and calibration sessions, ensuring inter-rater reliability and continuous competency growth.
- Quality Program Innovation: Drive continuous improvement of quality frameworks. Re-engineer processes, optimize workflows, and leverage AI/automation to transition from fixed audits to dynamic sampling models, reducing manual audit hours.
- Stakeholder Collaboration & Policy Influence: Partner with Policy, Operations, BPO QA, and Training teams. Inject real-world "Golden Sets" into onboarding curricula and translate market insights into actionable policy, process, and training enhancements.
- Predictive Risk Assessment: Adopt a "Market Architect" mindset by producing quarterly threat outlooks that anticipate how seasonal events (e.g., elections, holidays) will impact quality risks, and standardize local operational successes for global scalability.
- Training Governance & Effectiveness: Establish a robust approach to training governance by identifying capability gaps from audit findings and RCA trends, shaping training priorities, and monitoring post-training quality performance to ensure learning interventions deliver measurable improvements.

Qualifications

Minimum Qualifications
1. Team Leadership & Coaching: 3+ years of proven experience managing and developing high-performing quality or operational teams in a fast-paced environment, with a strong focus on capability building and employee engagement.
2. Advanced Analytics & RCA Leadership: Deep expertise in data-driven analysis, capable of leading complex Root Cause Analyses (RCA) and translating raw metrics (accuracy scores, error trends) into actionable, strategic business recommendations.
3. Quality Governance & Policy Expertise: Mastery of content policies, safety guidelines, and quality frameworks. Possesses the judgment and authority to resolve unprecedented, high-risk cases and establish clear enforcement benchmarks.
4. Program Innovation & AI Leverage: Strong track record of optimizing operational workflows and implementing AI-driven or automated solutions to enhance process efficiency and scalability.
5. Cross-Functional Stakeholder Management: Exceptional ability to align senior stakeholders across Policy, Operations, and Product, successfully driving cross-functional projects and influencing policy adjustments based on market realities.
6. Predictive & Systematic Thinking: Ability to proactively identify systemic risks, forecast emerging operational threats, and design scalable solutions that prevent error recurrence.
7. Training Strategy & Change Management: Experience leading or influencing policy rollout and training alignment across internal and BPO teams, with the ability to operationalize policy updates through clear communication, structured learning plans, and stakeholder alignment. Ability to assess the effectiveness of training initiatives using quality metrics, calibration outcomes, and error trends, and to refine interventions based on performance data.

Preferred Qualifications
1. Global/Cultural Nuance: Deep understanding of regional market dynamics, languages, and operational differences to ensure quality standards are culturally informed and globally consistent.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
1. Team Leadership & Coaching: 3+ years of proven experience managing and developing high-performing quality or operational teams in a fast-paced environment, with a strong focus on capability building and employee engagement.
2. Advanced Analytics & RCA Leadership: Deep expertise in data-driven analysis, capable of leading complex Root Cause Analyses (RCA) and translating raw metrics (accuracy scores, error trends) into actionable, strategic business recommendations.
3. Quality Governance & Policy Expertise: Mastery of content policies, safety guidelines, and quality frameworks. Possesses the judgment and authority to resolve unprecedented, high-risk cases and establish clear enforcement benchmarks.
4. Program Innovation & AI Leverage: Strong track record of optimizing operational workflows and implementing AI-driven or automated solutions to enhance process efficiency and scalability.
5. Cross-Functional Stakeholder Management: Exceptional ability to align senior stakeholders across Policy, Operations, and Product, successfully driving cross-functional projects and influencing policy adjustments based on market realities.
6. Predictive & Systematic Thinking: Ability to proactively identify systemic risks, forecast emerging operational threats, and design scalable solutions that prevent error recurrence.
7. Training Strategy & Change Management: Experience leading or influencing policy rollout and training alignment across internal and BPO teams, with the ability to operationalize policy updates through clear communication, structured learning plans, and stakeholder alignment. Ability to assess the effectiveness of training initiatives using quality metrics, calibration outcomes, and error trends, and to refine interventions based on performance data.

Preferred Qualifications
1. Global/Cultural Nuance: Deep understanding of regional market dynamics, languages, and operational differences to ensure quality standards are culturally informed and globally consistent.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile