261 jobs for "Make FP&A Manager"

Capacity Planning Consultant

At The Hartford - Remote / Flexible

Posted on Nov 6

View job Apply on company site

Electrical Engineering Lead (Open to Remote)

At Cargill - Remote / Flexible

Posted on Nov 3

View job Apply on company site

Software Engineer II (Preprocessing)

At Cadence Design Systems - Remote / Flexible

Posted on Oct 16

View job Apply on company site

Complex Claims Unit Environmental - Claim Consultant or Specialist

At The Hartford - Remote / Flexible

Posted on Nov 6

View job Apply on company site

Principal Software Engineer (Graphics)

At Cadence Design Systems - Remote / Flexible

Posted on Oct 16

View job Apply on company site

Senior Program Manager

At Leidos - Remote / Flexible

Posted on Nov 4

View job Apply on company site

Staff Engineer, Product Software

At Equinix - Remote / Flexible

Posted on Nov 2

View job Apply on company site

Senior Account Manager - Personal Care (Open to Remote within US)

At Cargill - Remote / Flexible

Posted on Oct 31

View job Apply on company site

Project Manager - Power Generation - Malaysia

At Cummins - Remote / Flexible

Posted on Nov 2

View job Apply on company site

Packaging Manufacturing Technology Advisor

At Cargill - Remote / Flexible

Posted on Oct 27

View job Apply on company site

Software Engineering Director (R&D Operations)

At Cadence Design Systems - Remote / Flexible

Posted on Oct 16

View job Apply on company site

Senior Claim Representative - Complex Claim Unit, Environmental

At The Hartford - Remote / Flexible

Posted on Nov 6

View job Apply on company site

Senior Manager, Digital Strategy & Operations

At Equinix - Remote / Flexible

Posted on Oct 30

View job Apply on company site

Substation Protection and Controls Engineer

At Leidos - Remote / Flexible

Posted on Nov 4

View job Apply on company site

Accounts Payable Associate - Level III

At Cummins - Remote / Flexible

Posted on Nov 2

View job Apply on company site

Business Development Manager - Government Services

At Leidos - Remote / Flexible

Posted on Nov 1

View job Apply on company site

Senior SAP Deployment Specialist - Supply Chain (P2B)

At Cummins - Remote / Flexible

Posted on Oct 28

View job Apply on company site

Staff Site Reliability Engineer

At Equinix - Remote / Flexible

Posted on Oct 27

View job Apply on company site

Staff Backend Engineer - Virtual

At Alight Solutions - Remote / Flexible

Posted on Oct 31

View job Apply on company site

Regional Vice President of Sales (Lower Midwest)

At Fisher Investments - Remote / Flexible

Posted on Oct 27

View job Apply on company site

The Hartford

Capacity Planning Consultant

Remote / Flexible$74,400 – $111,600Posted 2 days ago

Apply on company site View full job

Why you should apply for a job to The Hartford:

Ranked as one of the Best Companies Where CEOs Support Gender Diversity in 2022
4.5/5 in overall job satisfaction
4.5/5 in supportive management
76% say women are treated fairly and equally to men
87% would recommend this company to other women
90% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Cons Workforce Planning - OW08BE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Capacity Planning Consultant

This role can be done in office or remotely

The capacity Planning Consultant is accountable for the development and maintenance of comprehensive staffing models supporting Operations Service/Call Centers. The models determine resource (staff) requirements for workload demands for long term planning. The models contemplate business processes, staff productivity, timeliness, growth, invest initiatives, transfer of work, as well as turnover and hiring.

The position works very closely with other members of the Operations and Finance teams and is critical in the development of annual operating plan/budget and regular outlooks.

• Development and maintenance of Operations Service/Call Center staff models • Identify and detail hiring, schedule, development time and skilling recommendations

• Variance and scenario analysis

RESPONSIBILITIES

• Act as liaison between Operations, Training, HR, Finance and Expense business partners with regards to staffing and capacity planning. Develop and maintain strong working relationships with partners.

• Establish staff plans and/or capacity requirements based on data and analytics. Maintain comprehensive knowledge of staffing model inputs and methodology. Work closely with Operations business partners in the development of work process time standards.

• Conduct planning meetings to discuss and or communicate capacity needs, risks, opportunities and results to various functions.

• Conduct detailed variance analytics and identify key business drivers of change. Research, forecast and report on demand drivers. Review forecast for accuracy and make proactive changes to minimize variances.

• Influence and negotiate with business partners and colleagues. Clearly articulate points of view and provide compelling rationale to influence decisions.

• Working closely with the Operational Lines Finance, Expense and Operations leads, identify trends, quantify impacts, and communicate business results relative to staffing implications on a monthly basis. Respond to "what-if" scenarios, cost benefit requests, and other projects that have staffing implications. Able to quantify implications of initiatives on staffing needs.

• Understand the interrelationship between model variables and the impact to service level commitments.

• Develop benchmarking metrics in order to understand efficiency/productivity of actual planned staffing levels. Assess risk and opportunities.

• Develop and maintain expertise in business process. Be able to translate into working staff model that allows the isolation of impacts of change in variables. • Participate in model optimization techniques that drive efficiency and optimize resource utilization.

• Play a key role in the financial outlook and operating plan process by submitting staffing projections for current and outer years. Communicate detailed explanations of change drivers and gain approval from leadership on an ongoing basis.

QUALIFICATIONS

• Experience in building capacity plans for both call center and back office operations

• Long term workforce modeling, building and maintenance

• Long term Forecasting experience looking out at least 2 years

• Service Operations/Contact Center and/or business forecasting experience

• Experience in constructing quantitative analysis

• Bachelor's Degree preferred

• Strong quantitative and mathematical skills

• Possesses strong to advanced MS EXCEL skills.

• Familiarity with IEX and workforce planning tools

• Adept in data mining, data analysis, and data presentation.

• Able to identify relevant data and data sources to provide meaningful analysis.

• Strong analytical, critical-thinking, and problem-solving skills.

• Effective written and verbal communication skills a must. Able to influence and negotiate with business partners and colleagues openly. Can clearly articulate points of view and provides compelling rationale to influence decisions. Able to articulate end-to-end business processes

• Possesses strong to advanced EXCEL skills

• Demonstrated ability to solve complex problems, as well as understand/analyze data

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$74,400 - $111,600
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About The Hartford

We focus on innovation, inclusion, equity and flexibility – and are committed to giving our employees what they need to achieve amazing things.

Size: 10,000+ employees
Industry: Insurance: Property & Casualty

View company profile