103 jobs for "Customer Engagement Specialist"

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Apple

SAP Application Specialist - Sales & Distribution

SingaporePosted Jul 30, 2026

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Why you should apply for a job to Apple:

Ranked as one of the Best Technology Companies in 2020
3.7/5 in overall job satisfaction
3.1/5 in supportive management
66% say women are treated fairly and equally to men
65% would recommend this company to other women
66% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Do you want to help build some of the largest and most consequential enterprise and customer technology systems in the world? Join Apple's Information Systems and Technology (IS&T) organization. IS&T is the engine behind everything Apple does for customers and for the people who build for them. It's Apple's central nervous system. Supporting 2.5 billion active Apple devices, processing billions of secure transactions, and keeping the technology that defines modern life running flawlessly, IS&T makes the impossible feel effortless.Do you love building solutions to handle global complexity and immense scale? Imagine what you could do here.

Enterprise Systems is part of IS&T and owns the technology behind Apple's SAP environment and its modernization through the SAP Landscape Modernization (SLM) initiative. The team manages the continuous operation, maintenance, and evolution of the world's largest single-instance SAP deployment - a platform that sustains Apple's global supply chain and the integrity of its core financial systems.

Description
We are seeking an Engineering Project Manager to join our SAP Customer Engagement (CE) team, with a focus on e-Commerce and Order to Cash (OTC) application space. The successful candidate will work closely across regions with business and technical teams in multiple locations and time zones. The role requires delivery of complex solution in a highly customised landscape and holds responsibility for all aspects of the project
including:
• Define system architecture design, collaborate with stakeholders across Business Domains on integration testing across multiple systems (internal and external) on worldwide level, project cutover, go-live support, and project closure/handover to the SAP production team on SAP Commerce and SAP S/4HANA.
• Focus on end-to-end customer experience.
• Review of business requirements and perform functional gap analysis to clearly define project scope, deliverables, resources, timeline, dependencies and risk mitigation plan.
• Implementing, deploying, and managing SAP BTP applications and integrations between different systems.
• Collaborate in the technical design and implementation of integrations between Apple and its extensive external partner network (including acquirers, banking/financial partners, government compliance agencies, regulatory agencies, etc.) utilising multiple frameworks, platforms and protocols such as SAP BTP, EDI, XML, API, Portals, and WebMethods.
• Ability to navigate ambiguity to define a workable model and design that meets both system and business requirements while drive scalable designs and enforce strict adherence to global design principals, security, encryption and compliance standards, as well as documentation standards.
• Present the solution for design reviews and business playbacks.
• Write technical specifications, work with DevSecOps on the development and execute functional acceptance testing.
• Ensure adequate testing in all test cycles including Unit Test, Integration Test across multiple systems (internal and external), User Acceptance Test, Performance Test and Regression Test for smooth production go-live.
• Status reporting within the team and upwards to business and technical leadership.

Preferred Qualifications
ABAP debugging skills.
SAP BRF+ experience.
Experience in cloud-based, enterprise level web applications with high availability and heavy traffic.
Experience with Java Spring framework, Eclipse, Apache SOLR, APIs and Spartacus preferred.
Hands-on experience with generative AI models

Minimum Qualifications
Bachelor's Degree from accredited university in Computer Science/Information
Technology with Retail and Sales Domain experience.
Proficiency in using SAP BTP, SAPUI5, and building interfaces with external systems from SAP using technologies such as XML, ALE, BAPI, RFC, IDOC, ODATA, and/or SOAP/REST.
At least 5 years of proven experience in system design, configurations and customizations of S/4 HANA SAP Sales & Distribution (SD) full life cycle implementation for multi-national corporations is required.
Exposure working as System Architect/Lead role on medium to large-sized SAP projects involving multiple systems integration that requires end-to-end data processing.
Strong business acumen around end-to-end OTC cycle including eCommerce platform, sales fulfillment, electronic payment processing, invoicing and settlement.
Experience in multiple project methodologies like Waterfall, Agile, SCRUM, etc.
Strong business process and technical skills, as well as being a critical problem
solver backed up with quantitative analysis with excellent communication and interpersonal skills.
Proven ability to work with and drive workshops/solutions in collaboration with stakeholders.
Demonstrates creativity, innovation and proactive approach to challenge conventional norms.

About Apple

Working at Apple means doing more than you ever thought possible and having more impact than you ever imagined.

Size: 10,000+ employees
Industry: Technology: Manufacturing

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