274 jobs for "Customer Operations Specialist"

TikTok Shop - Creator Growth Strategy Specialist

At TikTok - Los Angeles

Posted on May 29

View job Apply on company site

Campaign Operations Specialist

At Apple

Posted on Oct 19

View job Apply on company site

Campaign Operations Specialist

At Apple

Posted on Oct 11

View job Apply on company site

SATCOM IP Network Support Specialist

At Leidos - Scott Air Force Base

Posted on Oct 10

View job Apply on company site

SATCOM IP Network Support Specialist

At Leidos - Hill Air Force Base

Posted on Oct 10

View job Apply on company site

CNIB -Quebec City (Oct. 15)

At Apple - Quebec City

Posted on Oct 10

View job Apply on company site

Ops Specialist

At Apple - Putrajaya

Posted on Aug 8

View job Apply on company site

Senior Data Center Critical Facilities Engineer (Electrical)

At Equinix

Posted on Nov 3

View job Apply on company site

Digital Experience Optimization, Adoption & Effectiveness ( Digital Manager -US)

At TD Bank - Mount Laurel

Posted on Nov 6

View job Apply on company site

Small Business Service Activation Representative

At Spectrum - San Antonio

Posted on Nov 5

View job Apply on company site

Senior Specialist, Legal Services

At Mastercard - Bogotá

Posted on Nov 7

View job Apply on company site

Accounting Specialist - PGIM Fixed Income (Hybrid - Newark, NJ)

At Prudential Financial - Newark

Posted on Oct 13

View job Apply on company site

IT Site Support Technician II

At Chewy - Louisville

Posted on Oct 28

View job Apply on company site

Senior Reporting and Analytics Specialist / Salesforce CRM Analytics SME - DoD

At Leidos - Remote / Flexible

Posted on Nov 7

View job Apply on company site

User Support Team Leader, Customer Support

At TikTok - Kuala Lumpur

Posted on Nov 3

View job Apply on company site

Cleared Senior/Principal S&E Project Manager - National Security Space Systems, Onsite

At Sandia National Laboratories

Posted on Oct 28

View job Apply on company site

Dairy Technical Specialist

At Cargill - Lake Odessa · Saint Clair

Posted on Nov 6

View job Apply on company site

Chocolate Product Specialist

At Cargill - Jakarta

Posted on Oct 30

View job Apply on company site

Specialist, Legal Services

At Mastercard - Pune

Posted on Oct 29

View job Apply on company site

Data Center Critical Facilities V

At Equinix

Posted on Nov 3

View job Apply on company site

TikTok

TikTok Shop - Creator Growth Strategy Specialist

Los AngelesOperations$102,600 – $198,360Posted May 29, 2026

Apply on company site View full job

Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

The global eCommerce US operation team aims to deliver high quality products together with a unique customer experience via TikTok. The role is responsible for building the TikTok Ecommerce partnership for the TikTok e-Commerce business in the US. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. We are looking for passionate and talented people to join
Our ideal candidate is a self-starter with the ability to creatively connect brands, creators, content, and commerce. We are looking for individuals who are inspired by big ideas - and welcome those who thrive in ambiguity and disruption. The Category Creator Specialist will serve an essential function for merchant operations, with a primary focus on driving growth and success of our merchants via creator engagement. The role has a broad scope from managing content programs and creator identification and onboarding, merchant content strategy development & execution and optimization. The position plays a central role in supporting all elements of creator strategy, affiliate development, and content programs for our top TikTok Shop merchants. We're onboarding some of the world's largest, most exciting and on trend brands in one or more categories and need a strong partner-connector who can help these brands find their creative voice to reach and inspire the next generation of customers.

Responsibilities
- Partner with Category Managers and top merchants within one or multiple categories to understand their content & commercial strategy; design content programs tailored to their unique needs; and identify and activate creators to achieve the best results for the merchant.
- Develop and execute a comprehensive creator marketing strategy aligned with merchants' audience reach, engagement, and conversion goals.
- Recruit creators who align with merchants' values, target audience, and product offerings.
- Develop effective creator briefing templates and materials to accelerate the production process.
- Manage the creator sampling process end-to-end, and measure/optimize availability, speed, and conversion.
- Own creator-facing engagements for merchants and partner with Category Managers to resolve issues; develop scalable processes as the business grows
- Monitor and analyze creator-generated content and performance data to build best-practice models for content mix (brand, creator, paid), scale, and optimization.
- Maintain a pulse on popular products, current e-Commerce tactics, and overall industry trends within relevant categories.
- Collaborate with fellow TikTok Creator teams to share best practices and identify new resources, tools, and program opportunities.

Qualifications

Minimum Qualifications
- Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field.
- Experience in influencer or creator marketing, digital marketing, or category management in E-commerce.
- Strong attention to detail, analytical mindset, and creative problem-solving skills.
- Ability to thrive in a fast-paced, ambiguous environment with a growth mindset.
- Excellent communication, interpersonal, and relationship-building skills.
- Experience partnering with brands or commerce platforms to execute, optimize, or scale influencer and affiliate programs.

Preferred Qualifications
- Proven track record of successfully managing category accounts; expert in industry trends, emerging creators/the creator ecosystem, and retail seasonal flow to drive content commerce.
- Experience at a leading consulting firm or prominent E-commerce platform is a plus.
- Experience as a creator/influencer or with content creation, video production, and editing is a plus.
- Knowledge and experience in content commerce and live shopping are a plus.
- Familiarity with analytical tools (Excel, Tableau, Alteryx, etc.) and programming languages (SQL, Python, etc.) is a plus.

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $102600 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Bachelor's degree in Business, Economics, Marketing, Data Science, or a related field.
- Experience in influencer or creator marketing, digital marketing, or category management in E-commerce.
- Strong attention to detail, analytical mindset, and creative problem-solving skills.
- Ability to thrive in a fast-paced, ambiguous environment with a growth mindset.
- Excellent communication, interpersonal, and relationship-building skills.
- Experience partnering with brands or commerce platforms to execute, optimize, or scale influencer and affiliate programs.

Preferred Qualifications
- Proven track record of successfully managing category accounts; expert in industry trends, emerging creators/the creator ecosystem, and retail seasonal flow to drive content commerce.
- Experience at a leading consulting firm or prominent E-commerce platform is a plus.
- Experience as a creator/influencer or with content creation, video production, and editing is a plus.
- Knowledge and experience in content commerce and live shopping are a plus.
- Familiarity with analytical tools (Excel, Tableau, Alteryx, etc.) and programming languages (SQL, Python, etc.) is a plus.

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

View company profile