274 jobs for "Customer Operations Specialist"

Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

At TikTok - Carol Stream

Posted on Aug 6

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Technical Product Specialist, Monetization Product Operations

At TikTok - London

Posted on Aug 6

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Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

At TikTok - Houston

Posted on Aug 4

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Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

At TikTok - Buford

Posted on Aug 4

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Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

At TikTok - Fontana

Posted on Aug 4

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Product Solutions & Operations Specialist Intern (Content & Service) - 2027 Start

At TikTok

Posted on Aug 3

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Product Solutions & Operations Specialist Graduate (Content & Service) - 2027 Start

At TikTok

Posted on Aug 3

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Brand Operations Specialist, Advertisement Team - LATAM

At TikTok - Sao Paulo

Posted on Jul 9

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Community Operations Specialist (Lead Generation) - TikTok LIVE

At TikTok - Los Angeles

Posted on Jul 7

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Technical Product Specialist - Monetization Product Operations, TikTok Japan

At TikTok - Tokyo

Posted on Mar 10

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TikTok Shop - Content Operations Specialist, Platform Ops (E-commerce) - Thailand

At TikTok - Bangkok

Posted on Sep 26

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Senior Accommodation Coordinator

At Spectrum - Charlotte

Posted on Nov 3

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Sales Operations Manager, Key Accounts

At Diageo

Posted on Oct 30

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Associate Product Specialist, Product Management

At Mastercard - O'Fallon

Posted on Oct 27

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Fraud & Controls Senior Program Manager

At Chewy - Plantation

Posted on Oct 29

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Operations Specialist

At Apple - Atlanta

Posted on Oct 19

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Operations Watch Specialist

At Leidos - Camp Springs

Posted on Nov 4

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Chocolate Product Development Specialist (Tuas Based)

At Cargill

Posted on Oct 30

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Project Operation Specialist

At Adyen - Paris

Posted on Oct 24

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Engine Field Service / Engine Workshop Technician

At Cummins - Accra

Posted on Nov 3

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TikTok

Warehouse Specialist Graduate (Supply Chain and Logistics- Fulfillment Centers Operations) - 2027 Start

Carol StreamOperationsPosted Aug 6, 2026

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Why you should apply for a job to TikTok:

4.5/5 in overall job satisfaction
4.5/5 in supportive management
100% say women are treated fairly and equally to men
100% would recommend this company to other women
100% say the CEO supports gender diversity

Ratings are based on anonymous reviews by Fairygodboss members. See all reviews ›

Responsibilities

Team Overview
TikTok Shop's Supply Chain & Logistics is looking for an experienced Fulfillment Node Operations Manager to oversee various aspects of building operations, maintenance, and compliance to create a safe, productive, and comfortable work environment for our employees.

The team's mission is to improve delivery experience while minimizing costs from Fulfillment by TikTok (FBT) via seamless integrated FBT product solution and operation.

We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth.

Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume.

Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible.

Responsibilities:
- Manage end to end e-commerce fulfillment operations including inbounding goods, pick, pack and outbound operations
- Owns and delivers operational KPIs and cost targets for the regional areas of responsibility, including safety, productivity, quality, and financial goals
- Responsible for providing strategic and long-term planning inputs including peak season planning
- Drives continuous improvement to optimize operations and improve productivity
- Champion strategic projects that have network-wide impact.
- Leverages cross functional teams and third party service provides to run a world class fulfillment operation and solicit ideas to solve problems
- Establishes objectives and metrics for node operations in the areas of safety, quality, productivity, and customer experience
- Sets clear goals and expectations for team members, measure performance and provide feedback

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Business, Logistics, Operations, Engineering or a related discipline
- Experience managing third-party logistics providers/vendors
- Strong project management and continuous improvement skills
- Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
- Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.

Preferred Qualifications
- Continuous improvement, Lean Six Sigma, Kaizen experience
- Writing training documents and standard operating procedures

Responsibilities

Qualifications

Qualifications

Minimum Qualifications
- Individuals who are completing or have recently completed a Bachelor's degree in Business, Logistics, Operations, Engineering or a related discipline
- Experience managing third-party logistics providers/vendors
- Strong project management and continuous improvement skills
- Experience managing inbound, outbound, or quality operations with a thorough understanding of key metrics, inputs, and outputs
- Track record of success in operations management, including but not limited to problem solving, capacity planning, cost management, etc.

Preferred Qualifications
- Continuous improvement, Lean Six Sigma, Kaizen experience
- Writing training documents and standard operating procedures

About TikTok

TikTok is the leading destination for short-form mobile video and our mission is to inspire creativity and bring joy.

Size: 10,000+ employees
Industry: Technology: Consumer Internet

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